Pc just retsarts and restarts and restarts

closed

If it's a branded pc, it may have a factory restore partition, which if you use it will wipe all your data (assuming the hard disk is physically ok)

MTChandler

The solution to the problem is quite simple, but you will need to get a copy of a XP installation disk. You will need a disk that is the same as your licence Home Edition or Professional Edition. If you have the Media Edition of XP you can use a Professional Edition disk

The first thing that you need to do is switch on the computer and go into the BIOS. You can access the BIOS by pressing the delete button or, on some machines, F1 or F2. In the BIOS change the boot sequence so that the first device that the computer tries to boot from is the CD/DVD drive.

Allow the computer to boot from the CD. When it's finished booting up you should see a screen asking you whether you want to install windows or repair windows. You need to choose the option to repair windows. To do this you press R on the keyboard.

The computer will then go to a "DOS" screen. Wait about 5 seconds. It will then ask you which copy of windows on your machine you want to repair. There should only be one and so you type 1. It will then ask you for an administrator password. Normally there isn't one and so you can just press the "Enter" key.

At this point, you should have a line with a flashing cursor. Just type the following (without quotes) "chkdsk /r" and press Enter. Notice that there is a space between the k and /. The computer will then start the repair. It normally starts at 50% and goes to 75% on the first pass and then from 50% to 100% on the second pass.

You need to be patient. This procedure usually takes between 40 to 60 minutes to run. It can sometimes take longer and it can appear as though nothing is happening. Just be patient.

I will say - though this may come back and bite me on the rear end - that this solve the kind of problem that you have in 99% of times.

Good luck

GT60

MTChandler wrote: »

The solution to the problem is quite simple, but you will need to get a copy of a XP installation disk. You will need a disk that is the same as your licence Home Edition or Professional Edition. If you have the Media Edition of XP you can use a Professional Edition disk

The first thing that you need to do is switch on the computer and go into the BIOS. You can access the BIOS by pressing the delete button or, on some machines, F1 or F2. In the BIOS change the boot sequence so that the first device that the computer tries to boot from is the CD/DVD drive.

Allow the computer to boot from the CD. When it's finished booting up you should see a screen asking you whether you want to install windows or repair windows. You need to choose the option to repair windows. To do this you press R on the keyboard.

The computer will then go to a "DOS" screen. Wait about 5 seconds. It will then ask you which copy of windows on your machine you want to repair. There should only be one and so you type 1. It will then ask you for an administrator password. Normally there isn't one and so you can just press the "Enter" key.

At this point, you should have a line with a flashing cursor. Just type the following (without quotes) "chkdsk /r" and press Enter. Notice that there is a space between the k and /. The computer will then start the repair. It normally starts at 50% and goes to 75% on the first pass and then from 50% to 100% on the second pass.

You need to be patient. This procedure usually takes between 40 to 60 minutes to run. It can sometimes take longer and it can appear as though nothing is happening. Just be patient.

I will say - though this may come back and bite me on the rear end - that this solve the kind of problem that you have in 99% of times.

Good luck

I have done the above after the checks and the second pass etc. This is the message now
and has stay like this for 25 minutes now HELP please

CHKDSK found and fixed on e or more errors on the volume.
312569680 kilobytes total disk space.
286560408 kilobytes are availble.

4096 bytes in each allocation unit.
78142420 total allocation units on disk.
71640102 allocation units availble on disk.

C:\WINDOWS>.


Thanks

GT60

It is still sitting at C:\WINDOWS>.
What is supposed to happen now?

codheadling

type exit then hit the enter key

GT60

A very very big thank you to all of you the pc is now up and running
THANK YOU