We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Future of OneTel

Has anyone any idea what the future holds for OneTel users? I have been with them for three years and the broadband service is slowly deteriorating in terms of reliability. Three or four times recently the service has gone down on a Saturday afternoon, as if for maintenance. First sign is that internet access drops, light out on the router, etc. No sense out of help line or network status (I "borrow" neighbour's wireless connection). reboot in 2-3 hours seems to be a common response, but the service invariably comes back up at around 9 am on Monday morning, as if someone has just come on shift.

Thing is, who to change to? We are some distance away from the exchange and service/speed will probably be less that brilliant and I really don't want to go back to BT
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.