VW touran anygood

TiTheRev

mikey72 wrote: »

http://www.telegraph.co.uk/motoring/caradvice/honestjohn/7053551/VW-Golf-ABS-failure.html

http://www.telegraph.co.uk/motoring/caradvice/honestjohn/6936331/Honest-John-VAG-pays-towards-VW-Touran-ABS-control-unit-faults.html

Full service history required, or don't touch.
Then check they will honour anything for the second owner, not many do.
Fitting will cost more than £128 + vat.

DPF, unless your taxi can do a few motorway runs, it may be a problem.

There was another thread on here

https://forums.moneysavingexpert.com/discussion/1610203

With not entirely FVWSH (and even with VWSH since you've owned the vehicle) they will still contribute a percentage of the bill for goodwill, and labour is included in the goodwill claim, so if 100% goodwill you will pay nothing???

DPF is better for non-urban runs, but surely a cabbie will do the odd airport or local night-spot run which will help?

Full of constructive/useful help as always Mikey

andy8442

Don't touch a pre 2008 model as they have the dreaded ABS/ESP failure. Even if they had them repaired the unit WILL fail again and VW don't give a t**s.

Infact stay away from VW. Ford S-MAX, I wish I'd bought one!

TiTheRev

andy8442 wrote: »

Don't touch a pre 2008 model as they have the dreaded ABS/ESP failure. Even if they had them repaired the unit WILL fail again and VW don't give a t**s.

Infact stay away from VW. Ford S-MAX, I wish I'd bought one!

Having worked at a VW dealership for 7years, I can honestly tell you that we have not had a single return on a modified ABS pump, and most of the ones we've done have been covered fully or at worst mostly by VW goodwill due to the pumps known issues. To say VW don't care is a very broad stroke and verging on libelous, and I would rather have a 20year old Polo that a brand new S-Max every day of the year. The polo would be more reliable and have a longer life

mikey72

TiTheRev wrote: »

Having worked at a VW dealership for 7years, I can honestly tell you that we have not had a single return on a modified ABS pump, and most of the ones we've done have been covered fully or at worst mostly by VW goodwill due to the pumps known issues. To say VW don't care is a very broad stroke and verging on libelous, and I would rather have a 20year old Polo that a brand new S-Max every day of the year. The polo would be more reliable and have a longer life

The op asked for opinions on the Touran.
If you don't like the fact some people think they're rubbish, threatening them with liable doesn't make their opinon less valid.
How do you have a libelous opinion anyway?

If you say yourself, only "most" will be "mostly" paid for.
That leaves a very large bill for the rest.

I think you should reflect on your own signature.

johnnyroper

TiTheRev wrote: »

FYI, VW now do a repair kit for the ABS unit, which is £128 + vat and even that can be covered by an extended warranty claim (up to 5year old cars) due to the issues they've had, as long as you've been a VW customer with your services etc.

my mate has a 4 year old golf plus 2.0tdi with the abs/esp problem done around 50k miles.has got full history using genuine parts just done at a specialist rather than dealer,vw would not touch it wanted some silly amount of money to repair the problem the fact it has not got dealer history should not make a difference in my opinion so long as it has been serviced to vw spec using gen parts cannot see the issue

whats more VW never admitted there was a common issue with the pumps until BMW recalled all their cars that use same pump.

out of interest what does repair kit consist of? i was under the impression the fault is an internal pressure switch that could only be replaced by pump manufacturer as it involves being stripped down and then tested on specialist equipment afterwards.

TiTheRev

johnnyroper wrote: »

my mate has a 4 year old golf plus 2.0tdi with the abs/esp problem done around 50k miles.has got full history using genuine parts just done at a specialist rather than dealer,vw would not touch it wanted some silly amount of money to repair the problem the fact it has not got dealer history should not make a difference in my opinion so long as it has been serviced to vw spec using gen parts cannot see the issue

whats more VW never admitted there was a common issue with the pumps until BMW recalled all their cars that use same pump.

out of interest what does repair kit consist of? i was under the impression the fault is an internal pressure switch that could only be replaced by pump manufacturer as it involves being stripped down and then tested on specialist equipment afterwards.

I'm very surprised at that. The history (dealer or otherwise), as long as it's genuine filters & maintained within the normal schedule criteria we've accepted many a claim.

The new 'repair kit' option is actually the pump, valve & switch which you just need to bolt to the ECU part and re-bleed the system. It's still most of the pump unit, but new internals replaced and remanufactured body, hence the saving.

TiTheRev

mikey72 wrote: »

The op asked for opinions on the Touran.
If you don't like the fact some people think they're rubbish, threatening them with liable doesn't make their opinon less valid.
How do you have a libelous opinion anyway?

If you say yourself, only "most" will be "mostly" paid for.
That leaves a very large bill for the rest.

I think you should reflect on your own signature.

At no point did I threaten libel, I merely stated that a defamatory comment is verging on libelous. You can talk from experience and give opinions on that, but have you actually ever owned a Touran?

If I say that ALL claims were fully paid by VW I'd be lying and creating an expectation that all claims would be accepted, when that is plainly not the case. Some people prefer the short-term gain of a cheaper service by Fred in the shed who may/may not use the correct filters/oil etc. I can, however, say that we have paid claims on vehicles affected by this issue that have been 6 years old, and had them paid in full by VW, so there are extremes to both sides.

mikey72

TiTheRev wrote: »

I'm very surprised at that. The history (dealer or otherwise), as long as it's genuine filters & maintained within the normal schedule criteria we've accepted many a claim.

The new 'repair kit' option is actually the pump, valve & switch which you just need to bolt to the ECU part and re-bleed the system. It's still most of the pump unit, but new internals replaced and remanufactured body, hence the saving.

The "repair kit" isn't an over the counter item though, as it has to be programmed onto the car, etc, and we can't do that. So factor all that in as well, and tell us what it would actually cost to us to get it fixed.
It can't always be used either, depending on what fault code it is. So factor in the initial fault code reading too.
It is a cheaper way be do it for VW in warranty (or "goodwill")though, as it's nearer to £1000 for a new part, and it must be costing the supplier an arm and a leg.

(I'd be interested how the oil filter would negate the claim on the ABS pump internals)

jase1

> and I would rather have a 20year old Polo that a brand new S-Max every day of the year. The polo would be more reliable and have a longer life

Ah the old "if everything in life was as reliable as a Volkswagen" marketing spiel

Yes, a 20 year old Polo. But can you honestly say the same of a 10 year old one?

Modern VWs are no better and no worse than any Ford, GM, or South Korean product when it comes to basic reliability. They are slightly above average, nothing more. Give me a Honda, Subaru or (yes) Toyota any day of the week.

TiTheRev

mikey72 wrote: »

The "repair kit" isn't an over the counter item though, as it has to be programmed onto the car, etc, and we can't do that. So factor all that in as well, and tell us what it would actually cost to us to get it fixed.

That would entirely depend on the goodwill claim. A 'full-price' job would cost ITRO £400, but any vehicle from 2005-2008 (out of factory warranty) will be covered by 100% goodwill if the current owner has FVWSH, FSH using genuine parts, or current VWSH since owning the car. Even if there is only partial VW history on the car VW suggest 75% of the claim will be paid by them.

The repair kit does not actually need programming either, as the unit is the pump and switch assy only, so the ECU part remains on the vehicle. You can buy it over the counter if you want.

mikey72 wrote:

It can't always be used either, depending on what fault code it is. So factor in the initial fault code reading too.
It is a cheaper way be do it for VW in warranty (or "goodwill")though, as it's nearer to £1000 for a new part, and it must be costing the supplier an arm and a leg.

Even the 'new' part has been reduced to £719, but that is now redundant when you can replace the affected part seperately.

Mikey72 wrote:

(I'd be interested how the oil filter would negate the claim on the ABS pump internals)

It doesn't, of course, but shows that the owner has taken car of the car & that the correct parts/regime has been adhered to, so there is less chance any parts may have been 'messed with' by untrained mechanics not knowing exactly what they are doing.