We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Help...emergency!

Options
Bought a new seagate hard drive today, and have just plugged it in and started to set about transferring music picures etc from the computer to it. I had transferred all my pictures and music, and then set about my daughter's. One of her music files just totally froze the computer, so I switched the computer off and back on. Now all my stuff has disappeared! I feel so stupid, and I think all her music has disappeared too. I know I will be able to get it back off her ipod onto the computer, but all my pictures too? I'd emptied the recycle bin because the whole point of doing this was to free up space on the computer and now I could cry. All my pictures disappeared. The yellow warning triangle keeps appearing in the corner telling me data has been lost. Is there any chance at all of retrieving anything????

I could just cry. I would have thought once I'd transferred it it would be safe but it just has gone, and of course once I'd moved it over I cut and pasted it rather than copying because I wanted to clear the computer...
«13

Comments

  • davb
    davb Posts: 1,293 Forumite
    Yes there is a chance, but no guarantees.
    First check the external hard drive to see if there is anything on there.

    If there isn't, you need to use some data recovery software such as Recuva or GetDataBack on your PC.
    A couple of important rules though:
    1. The less you use the PC the more chance of recovery
    2. Recover files to an external drive and NOT the drive you are recovering from (ideally run the recover software from a different drive as well).
  • SKIPPY
    SKIPPY Posts: 298 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I was just about to recommend Recuva but Spakker beat me to it, I deleted some photo's by accident and was able to retrieve them using this programme. Thanks to a recommendation on here.
  • Thanks, I know I'm being stupid but I've got myself into such a state I can't even see where to click on that page...
  • The external hard drive has got nothing of mine at all on there, and the only thing of my daugghter's is what I put in there after I had restarted it and before I realised what had happened. Could I just save them back to the PC? I have got a pen drive iI could use as well, or I could try and save them to the seagate again?
  • spakkker
    spakkker Posts: 1,322 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 31 January 2011 at 8:46PM
    top , centre under "download locations" - download@majorgeeks

    Get recuva and see what it advises - it just says to a different h/drive
  • Okay I've now got a rcsetup139[1] which contains lang licence portable recuva and recuva 64. What should I click on now?
  • davb
    davb Posts: 1,293 Forumite
    The external hard drive has got nothing of mine at all on there, and the only thing of my daugghter's is what I put in there after I had restarted it and before I realised what had happened. Could I just save them back to the PC? I have got a pen drive iI could use as well, or I could try and save them to the seagate again?
    Don't even think of recovering to the drive where they deleted from.
    I would try the pen drive, as the Seagate is potentially faulty - if the files have gone - and you may be able to try recuva on that as well.
  • closed
    closed Posts: 10,886 Forumite
    The yellow warning triangle keeps appearing in the corner telling me data has been lost

    what yellow triangle?
    !!
    > . !!!! ----> .
  • Sorry, in the bottom right hand corner off the screen. Tells me it failed to save data. I have now wotked out how to use recuva but it doessn't seem to have saved anything recent. Going to try agan with the deep search.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.7K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.4K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.