Sold iPhone, buyer wants IMEI number.

BellaWella

Sold my iPhone on eBay tonight. Buyer has paid and asked I send a message to her stating the phones IMEI number and the fact it now belongs to them along with their address stating the reason being that she needs to ring insurance. Just seems a little dodgy as surely she can do this when she gets the phone?

Thought I'd ask opinions before i send the phone. Thanks

jenniewb

I guess shes maybe worried it wont arrive?

Just say its all wrapped up and in the post/been sent and you no longer have it to give, explain to her how to obtain the number on the phone (think you call or text a number) and if she has any issues, maybe ask why, if your not happy or feel its still dodgy just don't send it, but as long as you send it 'special' and get proof it has arrived, she used paypal (not cheque) your covered.

Techhead_2

Some Insurance companies require written proof of purchase and use. Nothing sinister there.

The buyer is seeking to protect themselves, as dishonest sellers will sell a phone which has been reported lost. I personally don't think an insurance company would accept a letter from a private seller.

jb66

They asked me for this also, as I was paid through paypal I gave it and nothing happened, I thaught it was strange too

talkalot

They did this when I have sold phones in the past. I think they check the IMEI against a data base to make sure the phone is not blocked or stolen

WelshPaul

jenniewb wrote: »

Just say its all wrapped up and in the post/been sent and you no longer have it to give

I would not follow this advice, they may end up scamming you knowing you have no records of the imei to get the handset blacklisted.

Give them the IMEI, they cannot do any harm with it anyway! (They will now it in a few days anyway.)

MissKeith

Dial *#06# if you don't know how to find it. It'll also be written on the sim card tray.

macman

I always record the IMEI before despatching a phone, and advise the buyer of it. This presents the possibility of being the victim of a switch, whereby the buyer alleges that the phone is faulty and returns a different phone of the same model for a refund.

BellaWella

Thank you! Great advice here I'll do it then. Just never came across a request like that so was a little worried.

spannerzone

I'd note down all details like serial, IMEI etc and maybe take a picture of it working and the general condition plus list all accessories... sadly there are a few down right cheeky scammers out there who'll complain it arrived broken/missing items etc when in fact it arrived in perfect condition.

john-306

Probably just want to check details about the phone ...
https://selfsolve.apple.com/agreementWarrantyDynamic.do?newid=y