Virgin Media Internet - Slow Lately?

adamc260

I live in South Wales and I've found that the internet for the past week to 2 weeks has been REALLY sluggish and slow...

I'm on a 10mb connection but sometimes feels as though its dial up

Any other issues in the country? A lot of friends who live here are saying the same thing but Virgin maintain theres nothing wrong

adamc260

ScreamingSoul wrote: »

By their own admission they deliberately slow speeds to allow everybody a fair share on the network.

You may also be a victim of their traffic management policy.

They shouldnt accept so many customers if they cant provide them with whats on offer imo

adamc260

ScreamingSoul wrote: »

The unfortunate thing is you'll get nowhere with your complaints. I've tried.

One of those companies that has so many customers, they don't mind if 1 leaves

macman

adamc260 wrote: »

One of those companies that has so many customers, they don't mind if 1 leaves

Are you being throttled due to your usage?
What speed are you actually getting?

timberflake

ScreamingSoul wrote: »

By their own admission they deliberately slow speeds to allow everybody a fair share on the network.

You may also be a victim of their traffic management policy.

They don't deliberately slow speeds, they traffic manage, they're two different things.

Things like P2P and Newsgroups are traffic managed, and since they've brought in traffic managing I've seen my speeds hit 50mb at all times of the day, which just shows that (in my area at least) it was the people downloading illegal material that were slowing down the network.