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Three uk/3 mobile indian call centres : Could they be bad enough to kill !!?

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2

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  • McCuddly
    McCuddly Posts: 281 Forumite
    Silly question but if you are so hacked off with 3 why not change suppliers?

    I think he works for 3's indian contact centre
  • McCuddly
    McCuddly Posts: 281 Forumite
    MissUno wrote: »
    My contract is with 3 Mobile. For the following reasons.

    a] I'm stupid
    b] I'm stupid
    c] I liked that they were about £10 odd a month cheaper for my chosen tariff/smart-phone
    d] I'm still stupid

    Are you stupid?
  • fozmcfc
    fozmcfc Posts: 3,098 Forumite
    Part of the Furniture Combo Breaker PPI Party Pooper Debt-free and Proud!
    3 do offer some cracking deals, such as their 15gb for £15 a month mobile broadband, far more generous then any of the other providers.

    T-Mobile used to be the king of the deals mobile broadband wise, but now they are as tight as the others with their limits.

    I've had very few issues with it over what is now nearly 2 years.
  • dizziblonde
    dizziblonde Posts: 4,276 Forumite
    1,000 Posts Combo Breaker
    Each time Ive called 3 and got through to their Indian Call Centre, their name is always Steve. Why do they think having English sounding names is going to make it seem any easier to understand lol

    Was always Bob when I called them back in the very very early days of the network.
    Little miracle born April 2012, 33 weeks gestation and a little toughie!
  • donnap83
    donnap83 Posts: 540 Forumite
    Is this post for real??!
    :oGetting married 23rd June 2012!!:o
  • Three Customer Services
    Hutchison 3G UK Ltd.
    PO Box 333
    Glasgow
    G2 9AG
  • biggaz26
    biggaz26 Posts: 308 Forumite
    Part of the Furniture Combo Breaker
    I hate 3....

    I have left 3...

    I still hate 3......

    It's cheap but the s***s not worth dying for man

    G
    One day some company will do what they say they will do and charge a fair charge.:T

    Not doing the opposite of that which they promise and charge you a fortune for the privileged. :(

    Or maybe not:mad:
  • jc808 wrote: »
    racist?.....

    i think you mean Xenophobic. and you are still wrong.

    Is it my fault if i cannot understand someone who cannot speak my own language properly?

    Its not as if someone has gone to india and complained that there are indians there. This is a company dealing in the UK, and they should make adequate provisions to ensure that thier company can communicate properly with its customers. Which, for a mobile phone company, i find rather hilarious that it hasnt done this.
  • drussellh
    drussellh Posts: 125 Forumite
    i think you mean Xenophobic. and you are still wrong.

    Is it my fault if i cannot understand someone who cannot speak my own language properly?

    Its not as if someone has gone to india and complained that there are indians there. This is a company dealing in the UK, and they should make adequate provisions to ensure that thier company can communicate properly with its customers. Which, for a mobile phone company, i find rather hilarious that it hasnt done this.


    Problem is they care more for shareholders and profits than customers.
  • VT82
    VT82 Posts: 1,085 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I've been called by a few different 3 people in South Africa. We were getting on quite well actually - chatting away for nearly half an hour on one instance. I still didn't buy anything from them though :)
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