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MSE News: Mobile operators forced to offer 12-month contracts

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  • Dacarlo
    Dacarlo Posts: 31 Forumite
    Hmmm I can't email ofcom easily from their site. Seems to be some hoops to leap through and the listed complaints don't directly correlate to this complaint. Not surprising for a Gov. body responsible for 'communications'. Anyone know a direct email address I can just send a complaint to?
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Dacarlo wrote: »
    Hmmm I can't email ofcom easily from their site. Seems to be some hoops to leap through and the listed complaints don't directly correlate to this complaint. Not surprising for a Gov. body responsible for 'communications'. Anyone know a direct email address I can just send a complaint to?

    For Ofcom - there isn't one I think - you have to phone or postal letter.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    PA244UL wrote: »
    i have recently taken out a three year contract with three network if this new law comes in can they hold me to a three year contract.does anyone know
    Of course they can. You didn't have to take out a long contract.

    In places like Cyprus my understanding is that most/all contracts are SIM only and you buy the phone at full price. This gives you cheaper calls and the option of choosing how much/little you want to pay for the phone.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Yet another toothless and pointless law.
    It is easy to ban long contracts, but it's impossible to force providers to offer short contracts. If they have to offer, but they don't want to they will simply set the prohibitingly high price for such contracts.
  • PotatoPotato
    PotatoPotato Posts: 672 Forumite
    Why havent T mobile / Orange and 3 mobile added 12 month mobile contracts yet?
    Excluding the sim only deals!
  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Why havent T mobile / Orange and 3 mobile added 12 month mobile contracts yet?
    Excluding the sim only deals!

    They don't have to as long as they offer the 12 month sim only ones - they get around it. Only way to force them to offer proper contracts would be with people stopping taking on 18 / 24 months.

    My 18 T-mobile contract comes to end in October. Internet signal is an issue around my area, the voicemail is not free - I am off to another network (probably voda - they do 12 monthers) after 3 - 4 years with T-mob.
  • PotatoPotato
    PotatoPotato Posts: 672 Forumite
    OneADay wrote: »
    They don't have to as long as they offer the 12 month sim only ones - they get around it. Only way to force them to offer proper contracts would be with people stopping taking on 18 / 24 months.

    My 18 T-mobile contract comes to end in October. Internet signal is an issue around my area, the voicemail is not free - I am off to another network (probably voda - they do 12 monthers) after 3 - 4 years with T-mob.

    I would suggest talktalk.. but they piggy back on T mobile dont they?
    Their 12 month deals arent bad but no good if you cant get a signal!! :(
    Also Tesco still do the 12 month deals, they're with o2... They're a bit expensive.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I would suggest talktalk.. but they piggy back on T mobile dont they?
    I guess you mean talkmobile and vodafone.
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