please help with this odd one.

aerostar

JasX wrote: »

This is getting over complicated.


IMPORTANT: always turn your router off FIRST before unplugging its phoneline/disconnecting its link to the outside world or you risk screwing with your profile at the exchange and having slow internet for a week or two while it stabilises again...

There is no difference in switching off your modem to disconnecting the link, when plugged back in or re-connected the modem will go through exactly the same methods of re-connecting to the exchange.

You would only get this slower profile if you keep dis-connecting/switching off inside short periods of time, giving the monitoring exchange system the impression that the line is dis-connecting for signal problems.

red_devil

davb wrote: »

Single is fine, it would be a different setup for a double.

Is your livebox upstairs or down, and also is the 'integral bb filter' part of the livebox.

the livebox is upstairs.

Would a bt person come out for free and sort it if i cant.

scottishblondie

Pretty much what you want to do is go to the main socket downstairs, unplug your cable, plug in the filter, and then connect the cable to the filter. That's all there is to it.

John_Gray

red_devil wrote: »

Would a bt person come out for free and sort it if i cant.

The simple answer is NO! Last time I heard the charge was about £80, and it's probably gone up since then...

davb

What you need to do is:
1. Connect the double socket splitter into the master socket downstairs.
2. On one side of this connect your extension cable for upstairs.
3. On the other side plug in the new ADSL microfilter.
4. Plug your downstairs phone into the new ADSL microfilter phone connection.

Upstairs would normally have another ADSL microfilter plugged into the cable from downstairs, with the livebox connected to one side of it (ADSL), and the phone to the other.
There is still some confusion about your 'integral bb filter', but if it's something that's part of the livebox, then the livebox may connect direct to the extension, and the phone to the livebox - but it's not clear exactly what you have.

Remember that if you have ANY other telephone equipment connected to the line, then they will need filtering as well. This especially applies to Sky boxes and alarm systems.