I Can Hear ny Neighbours Telephone Calls

Tommo781

I have a Panasonic cordless phone, one base unit and two extensions. My neighbour also has a Panasonic cordless. A little while after she moved in, we both started to hear each others conversations when we are both on the phone at the same time.

We thought it may be a crossed line, but BT have thoroughly checked and it is not. Interestingly, the girl at BT asked if we both had the same make of phones on the same frequency, as these regularly act as "walkie talkies." So I contacted Panasonic, who denied this could possibly be the case. However, they replaced my phones for the latest model free of charge. Initially this seemed to cure the situation, but it has started all over again.

Has anyone else had this problem, and how did they cure it please?

BTW, I have checked and the frequency cannot be changed on either phone.

Thanks.

Heinz

DECT phones in the UK have a (random) choice of 10 channels and 2 x 12 (up and down stream) time slots. That means the radio spectrum used is divided into physical channels in 2 dimensions, frequency and time.

Bearing in mind that handsets also have to be registered electronically with their own base station so that the choice of channel and time slot can be allocated for each call, being able to hear another base station's calls is impossible.

There must be another reason for this.

Tommo781

My understanding is that the majority of these phones are on the same frequency of 2.4ghz. That is also what Panasonic have said.

Buzby

2.4 is not a single frequency, but benchmark for the DECT standard. The only time I have heard of what you complain of was cause by induction. the two base stations were in adjoining properties, but back to back through the wall. Moving one of them solved the problem.

Heinz

Tommo781 wrote: »

My understanding is that the majority of these phones are on the same frequency of 2.4ghz. That is also what Panasonic have said.

They told you the one of the USA DECT frequency bands then (in the UK, 1.8 to 1.9 GHz is licensed but the USA has largely moved to 1.9 to 1.92GHz now),