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Unwanted / Faulty Upgrade PAC Code

Hi All

I have searched high and low but not found the answer to this. I have just upgraded on Vodafone with a new handset and a Vodafone sure signal box as my signal is poor at home. The SS box does not work and I have requested a PAC code to change networks. I have been told by VF to send everything back ( Fair Enough) but I cannot give the PAC code to a new provider until ten days after the posting date, meaning I have no phone unless I can use the sim in an old handset

I cannot find any rules about this, but it seems a bit strange??
This discussion has been closed.
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