Orange no service in Nottingham NG5

UKBusyMan

I have been having on and off problems in this area. Getting really frustrating as Orage tell me it's gonna be another week before they can tell me what is going on. This is my primary phone and it's a shame these problems exist. They tell me 2 cell stations are having issues. What should I do... I am out of contract should I just leave?

Anyone else having these issues?

pinkllama

have you enabled roaming onto t-mobile's 2g network?

http://www.store-orange.co.uk/comprehensive-coverage-with-orange-and-t-mobile.html

UKBusyMan

Orange have done this for me already.. but I still get no signal on my home area. I have a theory. I think they are trying to rationalise their masts in preparation for everything everwhere...

Orange_Company_Representative

Hi UKBusyMan,

Sorry to hear the problems you have encountered. There has been a lot of maintenance work across the UK recently. My advice would be to wait until the timescale given to you by Customer Services has passed to see if it does improve. If not contact them again for them to investigate further as it may simply be due to maintenance work in your area.

Hope this helps.

Steve, Orange Helpers

Twitter: @OrangeHelpers
Facebook: Orange UK

jemjembrookes

I live in the ng5 area and also have the same problem! I have been with Orange for a year now and my mum is also with them. it is so strange! No problem in any other areas really though

UKBusyMan

I have no choice but to wait... I think what is frustrating is that they were not able to tell me whether they are actually fixing one mast. I only get an update on the 24th and for that I HAVE to ring back and wait in over 30 mins of being put on hold! That is what is frustrating. I was actully going to upgrade but I think I'll see what else is available on the other network. By the way one of the masts has been having problems since 2007, or at least thats what I was told.

tts42010

I also live in the NG5 area and the 3g signal is !!!!!. Excuse my language, but it is annoying paying for a contract when you can hardly use it due to signal! Sort it out Orange.