Add your feedback on gadget Recycler Sainsbury's

Former_MSE_Archna

This is a feedback thread on old mobile buying firm

Sainsbury's Recycling

Please share your experience with other MoneySavers. Click reply to take part

• Was it fast and efficient?
• Did you get your cash promptly?
• Did you have any problems?
• Did it pay what it said it would?

The feedback comes as part of the

Mobilevaluer.com comparison tool

cheekynige

I sent a phone away to sainsburys recycle thinking it's a big reputable company, so the risk would be smaller than other companies.

I was quoted £46 for a sony ericsson c905 in perfect working condition. Since the quote and the phone being sent in, the price in now £37.

I was finally paid £35.15 - They took 5% off because of 'a couple of scratches to the back plastic cover'.

Ridiculous. Not only did they not honour the original quote, they further reduced it because of a couple hairline scratches! Their initial quote should reflect the fact they are RECYCLING USED PHONES, not brand new ones!!!

Not happy at all with Sainsburys Recycle and have lodged a complaint about my order.

I suggest everyone steer well clear of them.....:mad:

jeanjean_3

DO NOT USE SAINSBURYS RECYCLE!!

I was originally quoted £55 for recycling my old Blackberry Bold 9000, but eventually received only £34.88. The phone was in perfect condition, no cracks or scratches anywhere on the phone. When I called and asked for an explanation, they told me that when tested by the 'technical department' the screen resolution and pixels on the display did not reach a certain standard.

There was nothing wrong with the colours or the screen when I sent it off. It was as good as the day I bought it. Very disappointed with this company. I will never use it again and would advise others to stay well clear of it too. :mad: