help please with broken mobile phone

happy35

I took on an 18 month contract for my teenage son with T-mobile and he has a Blackberry Pearl.

The contract started in September and the phone has a 1 year guarantee, the phone stopped charging about 2 weeks ago and was sent away for a repair. The little bit on the side where you plug in the charger was loose and drops out a little bit some of the time.

I received a call today saying that the phone can't be repaired as it has been dropped, DS says it has never been dropped and to be honest I do believe him.

The phone is not insured as I wouldn't pay for the insurance and he wouldn't either as he gets a lot of pocket money from our family.

I am going in to see T-Mobile tomorrow as they want to discuss my options can anyone advise do I have any options other than having to purchase a new phone?

Thanks

Rusty!

Could always try a third party repair, there's little phone shops dotted about all over the place.

happy35

thanks, I have just rang the T-mobile shop and they have offered a replacement for £260, I won't be buying at this price so will look for a repair it not will try and buy a handset from e-bay