Sainsburys Self Service Checkout Ripping Customers off

Middy

brettcta wrote: »

sainsbury's colleague i take it? i want your name, rank and badge number so i can include you in my complaint to head office and i'll see you in strasbourg when i eventually take it to the european court of human rights!

we'll see if 'every little helps' you and your cohort of highway men, robbing us decent honest folk of our hard-earned dole money! if sainsbury's were a person, it'd be karen matthews - looking like the innocent party, but it's only after a few extra quid to line it's skanky pockets*




*note to sainsburys - post made in jest, please don't sue. i infact love your store, in particular, your pastry counter at the salford branch. man, i love dem almond croissants. so much so, i've had to sign up for the gym to lose a few extra pounds that i've accumulated over the last 12 months. again, please don't sue. loads of love, brettcta xx

I will not disclose any details to you LIAR! Anyway, I have used other supermarket self scans and they do the exactly the same as Sainsburys - ie the discounts get knocked off at the end.

I think you need to keep your opinions to yourself and only write this if you have sound evidence that Sainsburys have ripped you off. I have used the ss tills dozens of times at countless stores - as my friends and family live across the UK and all times the offers have been knocked off at the end. The colleague attending the ss tills will tell you.

CommitedToChange

Middy - why are you being so rude to brettcta - they're not the op and have clearly posted in jest, your calling them a liar seems to be a total over reaction and does not fit in with everyone else's helpful and friendly responses.

Middy

CommitedToChange wrote: »

Middy - why are you being so rude to brettcta - they're not the op and have clearly posted in jest, your calling them a liar seems to be a total over reaction and does not fit in with everyone else's helpful and friendly responses.

I do apologise. Though the OP needs to realise that if they think Sainsburys are ripping them off, then they should read the price tickets or the barkers (the large plastic offer tickets) and most of them will give a list of what is part of the offer. If they buy just one thing which isn't part of the offer, then the offer discount doesn't come off.

I had this with a idiotic rude cow just before Christmas and purchased a bottle of cognac and scotch thinking they are part of the 2 for £20. Erm, not when they are £26 and £35 a bottle respectively...

Loanranger

Middy
Quote from BRECCT in second post:
*note to sainsburys - post made in jest, please don't sue. i infact love your store, in particular, your pastry counter at the salford branch. man, i love dem almond croissants. so much so, i've had to sign up for the gym to lose a few extra pounds that i've accumulated over the last 12 months. again, please don't sue. loads of love, brettcta xx

freyasmum

brettcta wrote: »

sainsbury's colleague i take it? i want your name, rank and badge number so i can include you in my complaint to head office and i'll see you in strasbourg when i eventually take it to the european court of human rights!

we'll see if 'every little helps' you and your cohort of highway men, robbing us decent honest folk of our hard-earned dole money! if sainsbury's were a person, it'd be karen matthews - looking like the innocent party, but it's only after a few extra quid to line it's skanky pockets*




*note to sainsburys - post made in jest, please don't sue. i infact love your store, in particular, your pastry counter at the salford branch. man, i love dem almond croissants. so much so, i've had to sign up for the gym to lose a few extra pounds that i've accumulated over the last 12 months. again, please don't sue. loads of love, brettcta xx

You love 'em so much, you're quoting Tesco's campaign! That tickled me :rotfl:

brettcta

haha, middy, calm down there tiger

christ on a crosstrainer

thatguy1

Calm down middy, it's only a post on a forum

jenniewb

Just to confirm- the discounts are always done at the end.

I went to pay tonight, the total on the till point said £25.xx to me.
I then went to put my card into the machine and was told it was £19.xx.

Similar things have happened when I go to pay in cash, sometimes I see one price, put in 5p and a whole £3 or so is deducted from my bill. It does this because it includes the offers at that point where as before it had not.

In addition, whenever I shop I ALWAYS check my recipet to check offers went in, (half the time its because I am thinking "it cost that much?!" and wanting to check every offer went through!) they still do. Even on the self-service tills.

It may seem an odd way to do this and I don't agree or disagree with either way I am just stating that the offers are included when you use the self-scan.

d123

Always use the self service (don't really want to be begging for bags from some disinterested cashier who is chatting over my shoulder to the next disinterested cashier at the next till while she is supposed to be dealing with my shopping, but that's another story), and have never had a problem with 2for1's or 3for2's going through properly. They always update before the payment page finalises.

Snugglebunny8

Though Ive rarely had an issue I always check my receipt carefully and the odd occasion where it's not come off (early Wednesday morning when offers just going on) theyve apologised and given me the cash back, but 99.9% of the time it comes off at the payment screen, and I use it 3/4 times a week

Have to say out of all the supermarkets my local Sainsbury's has the friendliest and most helpful staff.