Sainsburys shopping delivery - food past shelf life

Babiesmummy_2

I have taken delivery this morning of my groceries and have just checked the dates of items as I am putting them in the fridge (which I always do) and I have received a Chicken Liver Pate with a Display Date of 09Jan Use by 11Jan.
I would normally just ring up and get a refund on the item if it has a short shelf life, but I wasn't told about this one on the paper work and surely it shouldn't have been on the shelf as the display date has passed.

Should I just contact Sainsburys as normal ?

Any help is appreciated.

TIA

Mark_Hewitt

It's the 10th of January today?

Babiesmummy_2

Mark_Hewitt wrote: »

It's the 10th of January today?

Yes, it is 10th January today.

My point is, it has a display date of 9th January, if this has no relevance why print it.

pcombo

The order would have been picked on the 9th most likely. If your that bothered about display dates go to the sueprmarket and get the stuff your self.

Babiesmummy_2

pcombo wrote: »

If your that bothered about display dates go to the sueprmarket and get the stuff your self.

That's very helpful, thank you for your input.

wangtastic

I work at Tesco and I can tell you that it is Illegal to sell stuff past it's display until date, even if it has a use by of a couple days longer.
That's what my manager tells me quite often.
Take it to your local store and speak to the customer services, I'm sure they'll replace it for you

Mark_Hewitt

It's the 'Use by' date which is important.

aheaton46

The product is still OK to use, if it's within the use by date, but it's pretty poor service to deliver something after the display date. I'd be annoyed if I got something that was on the display date; such items usually end up in the mark downs section precisely because they have a short life.

I'd complain to Sainsburys about it. Giving them the benefit of the doubt, it's probably just an oversight on their part not removing it from the shelves before it got picked for your order.

PudseyDB

I'd ring customer services and complain, as you'll be pushed to eat it all by tomorrow if you only received it today. Chances are it was an oversight by the person who packed the stuff.

Babiesmummy_2

PudseyDB wrote: »

I'd ring customer services and complain, as you'll be pushed to eat it all by tomorrow if you only received it today. Chances are it was an oversight by the person who packed the stuff.

I definately won't be eating it (yukk), it was for my hubby who is away tonight any way.

pcombo

Display until


"Date marks such as 'display until' or 'sell by' often appear near or next to the 'best before' or 'use by' date. They are used by some shops to help with stock control and are instructions for shop staff, not shoppers.

The important dates for you to look for are the 'use by' and 'best before' dates."

Straight from food standards agency.