virgin media upgrade?

loeeza

I need help. Well my 12 month contract with VM is comming to an end. I have phoned them up to tell them I am leaving and to put my cancellation through. The CS did try to pursuade me that VM are the cheapest in my area and althoiugh other companies offering less price they are giving less mb broadband.

Right now I am paying about £24.99 per month

Telephone Line Rental £12.24
Broadband Size: L (10mb unlimted usage) £12.75
(phone which includes free weekend calls only)

I was also given a wired wireless n router at that time too.


I am confused if i am getting an average priced deal. My brother pays BT this amount and also has free callls inc 0845 numbers in his package.

I have had no phone call back from VM retentions and it has been over a week. Should I phone them.

P.s the best the CS said was deducting £2 off per month.......(which I know VM will increase their prices in April again)

robt_2

What speed broadband does your brother get? What broadband package is he on? Unlimited? You can't really compare like for like if he isn't.

loeeza

he says option 2 with i think 40gb usage limted.


I understand what you mean.

thanks

penrhyn

You should do an exchange search on Samknows and see what LLU options are available at your exchange.