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Upgrade Question

Hi

I wondered if anyone knew the answer to this question? In November last year I upgraded my mobile phone. I was on an 18 month contract that was due to expire in Jan. From November I was on my new tarriff, however what date does my contract run from? Is it 18 months from when my original contract should have expired or 18 months from when I upgraded?

If anyone could help it would be great and mean I can avoid speaking to someone at 3 about it :)

Comments

  • Annie._2
    Annie._2 Posts: 516 Forumite
    If you upgraded early the remaining months on your previous contract are added onto your new contract.

    You have to honour the entire period of your previous contract as well as your new contract.
  • System
    System Posts: 178,487
    10,000 Posts Photogenic Name Dropper
    Community Admin
    Cheers, thats great, thanks for replying
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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