Till shortages

bluetownbarry

I may be wrong, but perhaps when the OP says her daughter is working for a world wide organisation, is it possible that her daughter is actually working for a franchisee (i.e. supermarket on a petrol station for instance)?

As for the decution, if it is part of her contract, then it will be lawful so long as proper notice is given as well as NMW (as previously mentioned).

Have a look here for more info, which should prove useful;

http://www.payroll-help.com/2010/06/can-my-employer-deduct-money-from-wages/

Below is cut and paste from the website which is relevant to the OP;

Deductions in retail employment
There are special rules that apply to deductions for stock deficiencies and till shortages in retail employment. The rules do not prohibit such deductions where there is provision in the employment contract for them to be made. Rather, the rules regulate the arrangement, requiring proper notice to be given of the amounts to be deducted and limiting the amount of the deductions.

paulwf

no-oneknowsme wrote: »

I have also told her to ask the manager for a copy of the staff handbook and to ask when she can expect to take possesion of her written contract and main terms and conditions of employment.
[/B]

Just to clarify the staff handbook bit - most places I've worked in just have one handbook so a copy won't be given to each member of staff. However the manager should be able to tell her where it is located in case she wants to refer to it.

The handbook for my employees is in my desk draw somewhere...I haven't looked at it since I opened and neither have my staff. I suppose that's because I try and look after staff though

FATBALLZ

Sounds to me like the manager is topping up his own wage with fake shortages.

no-oneknowsme

Bluetownbarry - thank you for the link , it made very interseting reading . From it i have taken the following :


The legislation prevents your employer from making deductions from your wages other than in certain defined circumstances. There are three specific situations where lawful deductions may be made. These are:

1. where the law requires deductions to be made, e.g. income tax, National Insurance contributions, attachment of earnings orders, student loan deductions,
3. where your employment contract makes specific provision for a deduction, and

My DD hasnt received a written contract so till shortages may or may not be contained in it.

2. where you and your employer have agreed in writing to the deduction before the situation arises that would require the deduction to be made.

DD has defo never agreed to any deductions in writing ! The manager may think he is sticking to the rules by giving DD notice of the deduction but i hardly think her name and the words "till £10 short" scrawled on a piece of paper an inch in size cuts it does it ?

2. You will note that these situations all have two things in common:
3. you know in advance that a deduction may be made in certain circumstances

DD did not know in advance that there was due to be a deduction made . Infact when she collected and signed for her pay packet the manager failed to mention the deduction . It wasnt until DD came out to the car and opened the envelope that she saw she was £10 short . She then had to go back inside and ask the manager why her wages were short

2. authority for the deduction and the circumstances under which it may be made are set out in writing.

Again , no written notification in advance of the deduction being made.
.

Deductions in retail employment
There are special rules that apply to deductions for stock deficiencies and till shortages in retail employment. The rules do not prohibit such deductions where there is provision in the employment contract for them to be made. Rather, the rules regulate the arrangement, requiring proper notice to be given of the amounts to be deducted and limiting the amount of the deductions.
[/QUOTE

Again , without having seen the contract as of yet , it is impossible to say what it says.

Still seems so wrong to me but we are caught betwen a rock and a hard place......

FATBALLZ

It also seems highly suspect that the till was short exactly £10, tills are rarely exactly right, they are usually up or down by an odd number (eg £1.63). Much more plausible that the manager would rather have a crisp bit of paper in his wallet rather than an odd amount of change.

no-oneknowsme

I may be wrong, but perhaps when the OP says her daughter is working for a world wide organisation, is it possible that her daughter is actually working for a franchisee (i.e. supermarket on a petrol station for instance)?

It is a franchise...a fast food franchise .

To the poster who queried the wages being paid in cash...yeah , i found this quite odd myself , but this apparently is how it has always been done . Paid in cash every week on a wednesday .

DD gets a proper payslip and pay envelope but receives cash .

Im starting to agree that maybe the manager is at his work.

The thing is , DD really likes her job - apart from this till shortage matter and a little problem she is having with her holiday entitlement. Maybe i will try and talk her into looking around for something else though.

Again , thanks to all who have offered advice.

sarahlou89

I work for a LARGE fast food company lol.
The tills are always up and down ( if we run out of 2ps we are advised to give customers 5ps).
However when the till is down more than £8 it never gets taken out of our wages, we just have to sign a form agreeing to be retrained on the tills.

Your daughter needs to be looking at the staff handbook, our staff handbook is not giving to employees but is available for everyone to look at online, maybe your daughter needs to find out if hers is available online.

hcb42

to me, when it has been down by a crisp tenner, it could be down back of till, or some other explanation, to be taking it out of some busy assistant's wage is deplorable and I would leave ASAP if I was that person.

sarahlou89

helencbradshaw wrote: »

to me, when it has been down by a crisp tenner, it could be down back of till, or some other explanation, to be taking it out of some busy assistant's wage is deplorable and I would leave ASAP if I was that person.

Yeah i agree, if when we have checked the til and it is £10 down we always ask the person to check the back of the til, 9 times out of 10 its there.

snowqueen555

Who check your float at the start of the day and who checks the balance at the end? Sometimes the float is wrong or the scales are faulty and reads the money wrong. Either way tills rarely balance!