Bt Working late!!

pcombo

Hmm ordered broadband with new supplier few days ago due to old one closing down.
Tonight 06/01/11 around 11pm my phone line etc was all turned off few minutes later comes back on with new broadband, Find it crazy how they enabled me at this time of night.

wornout

How efficient. Who are you with now?

naff123

Thats strange!
normally phone lines are activated at 8 pm the latest and Broadband activated by midnight the latest

kwikbreaks

If it was just a migration from one BTw reseller to another then it's just a keyboard job and can be done by offshore techs. That wouldn't normally involve any downtime though. What sort of swap was it?

iniltous

wornout wrote: »

How efficient. Who are you with now?

BT/Openreach have staff that work evenings and nights on 'bulk migration' where the CP asks for a lot of work to be done on mass at a particular exchange, this work is done by BT out of normal hours, and the CP pays a smaller amount of £'s/migration to BT than a regular migration, the reasoning instead of the engineer travelling to an exchange and doing a couple of jobs then jumping in a van travelling to another exchange doing a couple etc..etc.., the CP saves up dozens of jobs and asks for them to be done together, so the bulk migration people roll up to one exchange and do many jobs in the same shift, no time lost travelling, loging in and out of systems, etc...the savings are pocketed by the CP, not the end user, so next time you move provider and they give a date way into the future its probably because they want to do the job on the cheap.

kwikbreaks

Except that most migrations don't involve any exchange work at all....

pcombo

I hate to say but the line is now with AOL *slap me* Just a temp measure due to UKOnline closing down. 18 Months contract yea right ill get out that when i feel like without paying any excess!!!

P.s the broadband is already playing up haha.