Mistreated at job centre - filing a complaint.

viktory

Heart_Shaped_Diamond wrote: »

I was mistreated by a member of staff. In a way the job search doesn't matter. It was her attitude to me as a customer that was unacceptable and nothing else.

Nonsense! She may have been brusque, but I saw nothing in your OP that demonstrated that you were mistreated - and you are not a customer!!!!

It does sound like you need to do more to find a job - when I was job hunting I had a spreadsheet running and it was full!

You seriously need to get a grip and grow a back bone! And your father!!! I would not have allowed either of my parents to baby me like that - and as a customer facing employee I would not have entered into any discussion with your father. Honestly - how old are you???

System

viktory wrote: »

Nonsense! She may have been brusque, but I saw nothing in your OP that demonstrated that you were mistreated - and you are not a customer!!!!

It does sound like you need to do more to find a job - when I was job hunting I had a spreadsheet running and it was full!

You seriously need to get a grip and grow a back bone! And your father!!! I would not have allowed either of my parents to baby me like that - and as a customer facing employee I would not have entered into any discussion with your father. Honestly - how old are you???

Blame the JC...claimants are now customers and patients are clients..

viktory

xXMessedUpXx wrote: »

Blame the JC...claimants are now customers and patients are clients..

Utter, utter nonsense.

Clients always makes me think of 'ladies of the night'

Tigsteroonie

Are they really meant to print out details of jobs on their database for you? I've signed on twice recently (3 months in 2009, and then 3 months in 2010 - maternity inbetween!) and they have only supplied me with printouts at Review meetings, not at the fortnightly signing sessions.

I can believe you were treated this way, OP. I had thought the people in our JobCentre were really nice, I'd never had a problem with them, they'd always been polite and believed my jobsearch attempts ... Then I attended with my partner who'd been laid off. Their attitude to him was completely different, they bullied him, belittled his jobsearch attempts, and basically treated him like scum - even though he was putting in a similar level of activity to mine earlier in the year. The only difference was in the type of job wanted, I was looking for office work (such as the DWP!) and he was looking for manual work. I was disgusted by the staff attitudes to him.

real1314

suburbanwifey wrote: »

She got a pittance in money from them every fortnight.

She probably had earned 4 times what the arrogant fat moo earned who spoke to her like she was crap on her shoe.

She was highly qualified and they were expecting her to apply for minimum wage jobs? how ludicrous was that!

They want her on minimum wage and living like a pig the rest of her life? It seems so....

If your friend earned so much, why didn't she save some of it? Something over £60k earnings and she needs a friend to go to the jobcentre with her?

Your friend only got a "pittance" but would rather stay on that than get a job (yes, any job)? Gosh, how dare they expect her to apply for "any" job, was she one of the "elite"?

As for wanting people to live a life on minimum wage, evidence has shown that far too many people live a life on the "pittance" of benefits, with no future and no hope. Any job, even a minimum wage job is a better start on getting out of that.

Blackpool_Saver

have you tried that link i sent you yet?

bluetownbarry

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=f36f6632-7827-45cf-a0d8-e5cfd49e69d3&pid=2&j=GLA/123465

or

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=603e42b7-0d28-4b3a-926c-0ff59f12acb8&pid=2&j=GLA/123452

or

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=f36f6632-7827-45cf-a0d8-e5cfd49e69d3&pid=2&j=GLA/123438

Plus at least another dozen more, all entry level jobs no experience required.

I found those in less than two minutes of looking and you are seriously trying to tell us you could only find six in two weeks?

It's all very well giving tea and sympathy boo hoo you etc, sadly none of this will help the OP actually apply for a job or just do the basics and start properly looking.

redpete

Heart_Shaped_Diamond wrote: »

I understand what you are saying. But the point is, I was mistreated by a member of staff. In a way the job search doesn't matter. It was her attitude to me as a customer that was unacceptable and nothing else.

I was suggesting that you should not let her attitude be "the point" - treat it as an unpleasant 15 minutes of the day and move on. Put your energies into sorting out a job or getting back on the course, not worrying about how you have been mistreated.

dktreesea

bluetownbarry wrote: »

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=f36f6632-7827-45cf-a0d8-e5cfd49e69d3&pid=2&j=GLA/123465

or

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=603e42b7-0d28-4b3a-926c-0ff59f12acb8&pid=2&j=GLA/123452

or

http://jobseekers.direct.gov.uk/detailjob.aspx?sessionid=f36f6632-7827-45cf-a0d8-e5cfd49e69d3&pid=2&j=GLA/123438

Plus at least another dozen more, all entry level jobs no experience required.

I found those in less than two minutes of looking and you are seriously trying to tell us you could only find six in two weeks?

It's all very well giving tea and sympathy boo hoo you etc, sadly none of this will help the OP actually apply for a job or just do the basics and start properly looking.

Excuse me, but did you actually check these roles? I checked one of those roles for a Chambermaid cleaner. (GLA 123452). And it states, clearly:

Description

Chambermaid/Cleaner required for a busy Merchant City Hotel/bar/Restaurant. Experience is essential to apply for this role. Applicants must be hard-working and flexible.

Vacancy 123465 is the same: "Call Centre experience essential".

The cleaning job, 123438, states "experience is preferred". There are probably heaps of experienced cleaners looking for work at the moment.

Why don't you read the ads before telling the OP there are heaps of jobs for someone with no experience out there?

OP, imho, the only way to get a job in this market without any experience is if you know someone who can introduce you to someone else who has a job opening. No employer in their right minds would take on someone without experience when there are so many people applying with appropriate experience. Why should they take the risk?

bluetownbarry

dktreesea wrote: »

Excuse me, but did you actually check these roles? I checked one of those roles for a Chambermaid cleaner. (GLA 123452). And it states, clearly:

Description

Chambermaid/Cleaner required for a busy Merchant City Hotel/bar/Restaurant. Experience is essential to apply for this role. Applicants must be hard-working and flexible.

Vacancy 123465 is the same: "Call Centre experience essential".

The cleaning job, 123438, states "experience is preferred". There are probably heaps of experienced cleaners looking for work at the moment.

Why don't you read the ads before telling the OP there are heaps of jobs for someone with no experience out there?

OP, imho, the only way to get a job in this market without any experience is if you know someone who can introduce you to someone else who has a job opening. No employer in their right minds would take on someone without experience when there are so many people applying with appropriate experience. Why should they take the risk?

Of course I read them. Do you not understand the difference between preferred & required? Without even applying for these jobs how will she know? Apart from which part of the conditions for JSA is to apply for jobs or have I got that wrong as well?

Or are you now seriously telling me that you need a degree to get a cleaning job.

Whenever I interview applicants for entry level jobs that require no formal qualifications, I'm more interested in their keeness & willing over experience.

In twenty plus years of employment, I've had my share of redundancies (the last time very recently) with hungry mouths to feed & a roof to keep over my head I took a minimum wage job and was employed again within 7 days. Perhaps my motivation is stronger than the OPs (risk of homelessness will help) but the attitude you appear to be promoting is frankly ridiculous. Based on what you are saying, the OP might as well give up any hope of finding a job. Without at least applying for these jobs, how will she ever know? Apart from anything else, by at least applying she would avoid the sort of incident that made her start tghis thread in the first place.