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Returning payg phone to tesco for refund or swap

Hi
my niece received a tesco payg handset at christmas but isnt too pleased with it as its too complicated to use. will she be able to return it either for a swap or refund?

Thanks,
RichT
RichT

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281
    Part of the Furniture 10,000 Posts Name Dropper
    Forumite
    Hi
    my niece received a tesco payg handset at christmas but isnt too pleased with it as its too complicated to use. will she be able to return it either for a swap or refund?

    Thanks,
    RichT

    Thats up to Tesco would be best to ask the store what their policy is .
    They do not have to either refund or swap especially as its now a used item .


    jje
  • emerald21
    emerald21 Posts: 11,349
    Part of the Furniture 10,000 Posts Photogenic
    Forumite
    Hi
    my niece received a tesco payg handset at christmas but isnt too pleased with it as its too complicated to use. will she be able to return it either for a swap or refund?

    Thanks,
    RichT

    If she s got the reciept they usually give you a month to decide if you want the fone or not, without the reciept they would probably exchange it. Worth asking......
  • Hi both.

    Thanks for your swift replies.

    I have passed the info onto my niece and will leave it to her what she wants to attempt./keep phone.

    Regards
    RichT
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