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Dial A Phone Question
louise1234_2
Posts: 224 Forumite
in Mobiles
I placed an order for a contract mobile yesterday, and received this email today which has puzzled me..... after remembering that I gave my work address for delivery, I guess from the second item in the list I guess they want my work address comfirmed? Is this a good guess?
I wonder why they didn't write that they'd like my work address, and why they send out what I thought would be generic emails with typos?
Thank you for your recent order.
To progress with your order proofs are required from yourself.
We need one of the following below:
1. A pre-printed letter head, clearly showing the company name and address, with your reference number written on it.
2. A business card with the your name, company name and company address.
3. A pre-printed compliments slip, clearly showing the company name and address, with the your reference number written on it.
You can fax the documentation to 0870 366 5360 or if you prefer you can scan the document and e-mail to adminbs@dialaphone.com
If you have any concerns please call us on 0844 481 5866 (Option 5,2,2) quoting the order reference above - please note that we are open Monday to Saturday 9.00 am to 6.00 pm.
I wonder why they didn't write that they'd like my work address, and why they send out what I thought would be generic emails with typos?
Thank you for your recent order.
To progress with your order proofs are required from yourself.
We need one of the following below:
1. A pre-printed letter head, clearly showing the company name and address, with your reference number written on it.
2. A business card with the your name, company name and company address.
3. A pre-printed compliments slip, clearly showing the company name and address, with the your reference number written on it.
You can fax the documentation to 0870 366 5360 or if you prefer you can scan the document and e-mail to adminbs@dialaphone.com
If you have any concerns please call us on 0844 481 5866 (Option 5,2,2) quoting the order reference above - please note that we are open Monday to Saturday 9.00 am to 6.00 pm.
0
Comments
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Might be due to your credit score / voting register - they can't tell you why they want the information - defeats the purpose of anti fraud.
Asking for an item to be delivered to a work address - they will want extra proof of who you are to ensure you work there.0
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