We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Dial A Phone Question

I placed an order for a contract mobile yesterday, and received this email today which has puzzled me..... after remembering that I gave my work address for delivery, I guess from the second item in the list I guess they want my work address comfirmed? Is this a good guess?

I wonder why they didn't write that they'd like my work address, and why they send out what I thought would be generic emails with typos?

Thank you for your recent order.
To progress with your order proofs are required from yourself.
We need one of the following below:
1. A pre-printed letter head, clearly showing the company name and address, with your reference number written on it.
2. A business card with the your name, company name and company address.
3. A pre-printed compliments slip, clearly showing the company name and address, with the your reference number written on it.

You can fax the documentation to 0870 366 5360 or if you prefer you can scan the document and e-mail to adminbs@dialaphone.com
If you have any concerns please call us on 0844 481 5866 (Option 5,2,2) quoting the order reference above - please note that we are open Monday to Saturday 9.00 am to 6.00 pm.

Comments

  • OneADay
    OneADay Posts: 9,031
    1,000 Posts Combo Breaker
    Forumite
    Might be due to your credit score / voting register - they can't tell you why they want the information - defeats the purpose of anti fraud.
    Asking for an item to be delivered to a work address - they will want extra proof of who you are to ensure you work there.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 355.7K Banking & Borrowing
  • 254.9K Reduce Debt & Boost Income
  • 456.1K Spending & Discounts
  • 248.3K Work, Benefits & Business
  • 605.9K Mortgages, Homes & Bills
  • 179K Life & Family
  • 263.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.