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02 iphone

both my son and myself have an iphone with 02,we both pay insurance every month direct to 02. my son accidently dropped his phone in a pint of water on nyd, he phoned up this morning to get a replacement and was told he has to pay £100 excess,this apparantly changed in oct/nov but neither of us can remember being told this.
is this excess correct does anyone else no more about it
MAKE £2022 in 2022 no 29 £2022/£434.10
Mortgage@ 1/1/2022 £17540 / £1601.39
pay all your debts by xmas 2022 £15000/ £1865.29

https://www.facebook.com/groups/680889456637403
you tube channel never too old

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