Technika Wireless mouse

lemontree

I have purchased a Technica Wireless Mouse plugged into USB Both are lit but nothing is working. What is wrong?
Advice Please.

caveat_emptor

Check Device Manager to check what it says about your mouse.

davester

I had my mices replaced twice in 8 months total, I ended up just asking for my money back and getting one from Amazon which is much better.

lemontree

How do I find Device Manager. Sorry not too technical.

DatabaseError

does the mouse need "synching" with the dongle? maybe by pressing a button on the underside of the mouse?

aerostar

Many wireless mice have "connect buttons" on receiver and mouse, have you pressed these in quick succession?

lemontree

Pressed both buttons in quick succession but still not working!

tonynw

press and hold button on usb then press the button on the mouse ( you have put batteries in the mouse ?)

tonynw

jayme1

read the instruction that came with the mouse (or the side of the box) on the correct way to press the buttons? there are far too many different combos for us to give you one at a time.

lemontree

Done that Tony and yes I have batteries in.Stalwart absolutely no mention of button pressing anywhere.The mouse has exclusive to Tesco.

caveat_emptor

lemontree wrote: »

How do I find Device Manager. Sorry not too technical.

This is for XP from keyboard.
1.Press windows key on keyboard, brings up progs list.
2.Control+C to Control Panel >enter
3.Tab key to System >enter
4.Up/down keys to select Hardware>enter
5.Tab down to Device Manager>enter
6.Tab to select hardware list and down key to Mice>enter
7.Right key on Mice and down to mouse type installed>enter
8.Window tells you whether mouse is working or not.
9.Select troubleshooter to sort problem