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High Street Bank with UK based Call Centre - Chances?
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I like your sense of humour Dr_Cuckoo3.0
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Nationwide and The Coventry BS who both provide current accounts have UK based call centresI'm not cynical I'm realistic
(If a link I give opens pop ups I won't know I don't use windows)0 -
Coutts only has a UK call centre - based in The Strand in London. Part of RBS/NatWest Group if you want that kind of thing...0
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llyods calls center is 24 hours 365 days a year in wales, so you can call and here a lovely welsh accent at 3 in the morning0
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From experience I know that the Co-Operative Bank/smile.co.uk, RBS/Natwest, Bank of Scotland/Halifax and Lloyds TSB are based in the UK. In fact I know that Lloyds TSB have a call centre just down the road from me in Glasgow's city centre. Don't know if they're all 100% UK based, but with these I've always spoken to someone in the UK.
I've been told that HSBC and Barclays use at least some foreign call centres.0 -
Avoid Barclays, HSBC and Santander - they all have some overseas call centres.
RBS/ NatWest along with Lloyds/Bank of Scotland/Halifax should all be safe.
Clydesdale / Yorkshire bank if your in range are also UK based.
Co-op and Nationwide too but I would not recommend them for banking.
First Direct - I can't confirm from experience.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
Co-op have good UK call centres.0
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Co-op/smile are offering their premium accounts for 12 months free if you apply before 15 Jan, you need to transfer your DDs and SOs and pay in £800/month but you get free worldwide travel insurance, breakdown insurance, mobile phone insurance, access to your credit records with Experian & a few other freebeesEthical moneysaver0
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Anytime I have called Lloyds, I have spoken to someone in Scotland, Northern Ireland or Leeds. Never goes out of the UK & Irleand.0
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