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High Street Bank with UK based Call Centre - Chances?
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shonky.geeza
Posts: 22 Forumite

:mad:
OK I've had it with HSBC and their non UK based call centres.
Looking for recommendations of a UK High Street bank, offering a current and savings account who does not use off-shore call centres - does such a place exist.
(Rant over...)
OK I've had it with HSBC and their non UK based call centres.
Looking for recommendations of a UK High Street bank, offering a current and savings account who does not use off-shore call centres - does such a place exist.
(Rant over...)

0
Comments
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All NatWest call centres are UK based.0
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Lloyds TSB, Halifax, and Bank of Scotland.0
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First direct have UK call centres.
You need to meet their minimum salary requirement, or open a couple of different accounts to avoid their fees. By openining a current and a savings account, you should not have to pay a fee.0 -
Welcome to MSE.
There is First Direct who have UK call centres I believe. This is also the case with RBS/Natwest, and I think the Co-op but not 100%.Best Regards
zppp0 -
First Direct (part of HSBC) & Co-op bank both have UK centers.0
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Thank you all for the information. Guess now I will see what's involved with changing to a new bank, and getting my salary, direct debits and standing orders moved.
Happy New Year to you all :beer:0 -
Barclays - must ask for it on phone
Co-op - is uk as ive seen in my experience
Clydesdale, yorkshire bank - UK
Metro Bank - UK based in Holborn0 -
Yep, HBOS, Lloyds and Nat West all have UK-based contact centres....0
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Islamic Bank of Britain has a call centre in the UK only
and offers current and savings accounts and it has more branches in more cities than Metro Bank (none of Metro Bank's branches are on roads with "high street" in the name - Islamic Bank of Britain's East Ham branch is)
http://www.islamic-bank.com/Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
RBS has UK based call centres"A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
Ride hard or stay home :iloveyou:0
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