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CPW termination of contract and PAC request

Bazey
Bazey Posts: 8,230 Forumite
Hello,

just ordered new phone through dial a phone, with really good contract.

called carphone s**t house to cancel my contract and request a PAC, the guy tried to make a better offer than my new deal, I told him I had already spoken to the retention team and that I would no longer be using them. He then gave me some spiel that the PAC wont work because of some "unwritten" issue between CPW o2 and any other supplier. I also have to make the request of the termination in writing. Never had this before,alway been able to do it overphone there and then!! Anyone else heard of this recently??:confused:

Cheers

Bazey

Comments

  • lynzpower
    lynzpower Posts: 25,311 Forumite
    10,000 Posts Combo Breaker
    anyone?? :confused:
    :beer: Well aint funny how its the little things in life that mean the most? Not where you live, the car you drive or the price tag on your clothes.
    Theres no dollar sign on piece of mind
    This Ive come to know...
    So if you agree have a drink with me, raise your glasses for a toast :beer:
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