We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Click and Buy charges

2»

Comments

  • MATK
    MATK Posts: 7 Forumite
    just been stung by them, i used click and buy as i only had a direct debit account, not a credit/debit one, ive use c and b for some time. and payments have always gone though, so im very surprised when 69p fails and im charged £25.

    looking in there ios t&s it isnt clear. infact i couldn't spot the charge rates

    in e-money terms

    it states fees, and these are located in there fee table. so no charge/fees are set out in there t/s rather on a separate page.

    if you can find there fee table then good luck, remember its meant to be clear and concise and easy to find any fees laid out.

    also trying to contact them via the contact request form chucks me to my account page. so you cant even contact them.

    any how i have no fuss they can go swivel ill change my account on itunes and just use a credit card. id rather be charge a % for transactions then £25 in the case of my 69p rejected direct debit.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.7K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.8K Work, Benefits & Business
  • 603.3K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.