We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Computer infected. Help please

2

Comments

  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    when nortons has gone retry combofix
    Ex forum ambassador

    Long term forum member
  • more777
    more777 Posts: 112 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I have remove Norton through a google search. have done combofix safemode but half way through it says:

    'combofix has detected the presence of rootkit activity and needs to reboot' ??????????????
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    that means you're infected with a rootkit - v.nasty :( however, combofix can usually remove them, it just needs to reboot to catch the little begger before it applies itself....stick with it :)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    let it reboot
    Ex forum ambassador

    Long term forum member
  • more777
    more777 Posts: 112 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    ok. thanks peeps. do i just let it keep rebooting and running combofix when it starts up till it fixes itself.
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    if combofix initiates the reboot, it normally restarts itself on the reboot....if it doesn't restart it manually and let it do the full cycle...

    OR... Still in safe mode with networking, download and save to desktop hitman pro. hold down CTRL key while you double-click to open it and let it run. This kills running processes that are not required for windows to run, so should stop the infection being active before it starts scanning. It's also a pretty quick scan (5-6 mins).

    http://download.cnet.com/Hitman-Pro-...-10895604.html
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Im posting just for an email for combofix
    :idea:
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    aliEnRIK wrote: »
    Im posting just for an email for combofix


    Wot ?!?!?!?!?? have I missed summat ?!?!?!?!?
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    I meant when the OP posts the combofix log (or if)
    :idea:
  • GunJack
    GunJack Posts: 11,946 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    aliEnRIK wrote: »
    I meant when the OP posts the combofix log (or if)

    I thought that's what you meant, but didn't want to assume too much ;)
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.