Canon mv630i - dead CCD?

DD_crash

Thanks a lot!:) Just about to send my 630i to Plymcare. Its still free on a 4 year old camera. Who would have thought it.

bizywizy

what a turnaround

we just got ours back this morning from plymcare and we only posted it saturday.

Brilliant customer service.

BritBrat

Contact Cannon first for a Ref No.

Do you mean that you got it fixed for free?

It's a product recall, yes it's free.

Please note that your camera must be experiencing these symptoms due to a faulty CCD, and not due to other problems. If the problem is due to your dropping the camera, you might be out of luck. Note that they're going to look for dings and dents. They also are not going to repair your camera just to change out the sensor. If your camera is working fine, they don't need to (and won't) fix it.

The list of problem digital still cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110 (A610 owners, continue to the bottom of this post)

camerarepair.blogspot.com

sherrymatthews

Any idea, are they still repairing for free??
Thanks...

John_LG

sherrymatthews wrote: »

Any idea, are they still repairing for free??
Thanks...

Yes, if it is the CCD fault as described above. you just pay postage to get it to them. Ring them first, on number given previously, if you feel unsure. Obviously if the fault is not on the CCD there would then be a charge, but the above shows a number of happy customers who have had their CCDs replaced free and promptly too. I was delighted with the service, as I thought I'd have to buy a new one!

sherrymatthews

Thanks... it seems I have all the symptoms as mentioned in above quotes... no display during recording.. plays old recorded tapes and mem. cards... records sounds.. no picture.. tried with headcleaning disc as I was not sure what was causing trouble.
It is 4 yrs old.., but haven;t used for last one year.. I was just trying to get some videos of my new born baby... I need to get this sorted out quickly.
thanks again...

sherrymatthews

ya.. I just called plymcare.. they knows the problem and quite happy to repair free of cahrge.. need to send out tomorrow!!:T

sherrymatthews

Got it repaired yesterday, very quickly... excellent service...
no problem with the unit now...
Thanks everyone..:j

Damien_Coleman

I've just called plymcare today to find out if they are still dealing with the canon problem and they are quite happy to repair free of charge. But just need to send out tomorrow!! They said that they are unsure how long canon will still pay for the repairs.:T

J_Nitram

Have just had my 4 year old Canon Powershot A70 camera repaired free of charge by Colchester Camera Repair Service. Faulty CCD unit. It took less than a week. Many thanks for the info.