debt management problem

fomirster

Also I am hoping that when you get the SAR results back the data logs will reveal who the DMP was with

oldboy282

ok so do i just sit and wait for the sar to come through before doing anything ? hfo didnt send statement recored so can still make out not recieved to keep stalling them if needs.

fomirster

yes, wait for the SAR results, they shouldn't be much longer

oldboy282

Hi hfo have left an answer machine message today saying they are going to take further action ? wat should i do write a letter explain in not happy with info and am waiting on sar request ? And should they really be leaving messages to this affect ? Barclays have sent us a letter for more infomation as they couldnt find anything on there system so sent all previous requests about 6 days ago.

fomirster

When you say they can't find any information on their system, do you mean at all or of your SAR request? Did you retain proof of postage which is trackable?

fomirster

And no they shouldn't be leaving messages regarding your account on an answer phone. Just composing a letter for you to send and seeking a little imput from some colleagues from another forum

oldboy282

Brilliant thank you.

oldboy282

They had tried details i sent and nothing had come up so asked for more info and said that if the accounts were closed they wouldnt be able to find anything. They are willing to look again with more infomation and did not cash the cheque. my previous message should off said address not request sorry.

fomirster

They should of held your details for a minimum of six years, but i can understand if you have moved address since and you didn't supply details.

Didn't HFO send you a copy of your agreement? This will have your details on? Have you checked that the address on the agreement you were sent is the same one you were at when you took the card out.

Will have a letter ready for you to send over the weekend. Just having a think how to play this one, bearing in mind the DMP etc

oldboy282

Had another call from them today just hung up and said all communication in post. He cant remember were he was living when he took it out he thinks correct (men ) they have adjusted the default date on credit report.
Any joy with letter or wat i can write ?