HP Deskjet 640c

suzanne

Hi Everyone,
If I turn my printer on, it continually prints out the Test page. My Ink is fine and I have tried unplugging etc.
Anyone got any ideas???
Thanks
Suzanne

phill79

Which test page is it printing? The Windows one or the printer one?

Tharweb

You could try uninstalling/reinstalling the software/drivers.

suzanne

Hi Phil,
its the HP test page entitled "Who knew you could get so much for so little?" and a lovely picture of autumn leaves...
Cheers Suzanne

suzanne

Cheers Tharweb,
A bit dim, how do I do this?
Thanks
Suzanne

GoofyGAT

http://h10032.www1.hp.com/ctg/Manual/bpd07738.pdf (<-- PDF file): see page 23 for uninstalling & page 17 onwards for installing.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=58713&lang=en&cc=uk&lc=en&dlc=en&#: to do an online check if you need updates after reinstalling. G

P.S. Btw, I've the same printer.

GoofyGAT

Before you do the above try clearing out print jobs - http://h10025.www1.hp.com/ewfrf/wc/document?docname=npd09666&lc=en&cc=uk&dlc=en&product=58713&lang=en#N720. G

worto03

If it's the HP test page it's probably not the drivers.

Doesn't this printer do a test page if one of the buttons on the front is held in when you turn it on.

maybe the button is stuck in or faulty.

If you want to prove if it's the drivers or not unplug it from the computer & see if it still does it.

At least you'll know from this if it's purely a printer problem or something else.

Cheers,
worto.

GoofyGAT

worto03, may be spot on! G

everythingblogcast

I was going to get one off ebay brand new but I will see if its a fault with printing out the test pages.

GoofyGAT

everythingblogcast wrote:

I was going to get one off ebay brand new but I will see if its a fault with printing out the test pages.

Depending on the price, well worth the money I'd say. Bought mine new for over £70 around 6 years ago & it's still going strong (no problem with test pages, btw).

If you're fortunate you can also get new 'expired' 640c ink cartridges for a pittance off eBay - a few months ago, I got a black (40ml) for £1.65 & colour for £3.70 - both included delivery. G