Returning phone to Argos

If I take back a phone to Argos will they refund? I know it is in their policy that they won't but the seals are still intact and it is an unwanted present. Are they more lenient at Christmas?

Comments

  • chuckley
    chuckley Posts: 4,405 Forumite
    Part of the Furniture
    basically NO. argos r beyond strict with mobiles/consoles and mp3 players.
  • Oh well it was worth asking. Thanks anyway.
  • ioscorpio
    ioscorpio Posts: 2,360 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wrong, I took back a faulty mobile in August, that I had bought last December and was offered a refund, but actually just took a replacement phone. If you have not even opened it, it's worth a try, even if you only get a credit note.
  • musicboy
    musicboy Posts: 452 Forumite
    Part of the Furniture Combo Breaker
    ioscorpio wrote: »
    Wrong, I took back a faulty mobile in August, that I had bought last December and was offered a refund, but actually just took a replacement phone. If you have not even opened it, it's worth a try, even if you only get a credit note.

    ... because it was faulty, that's why
  • barjam_2
    barjam_2 Posts: 1,667 Forumite
    you've got nothing to lose, go and try it, if they can visably see it has not been open you would think they'd be ok , especially it being a xmas pressie etc...
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If I take back a phone to Argos will they refund? I know it is in their policy that they won't but the seals are still intact and it is an unwanted present. Are they more lenient at Christmas?

    As barjam suggests, take it back and see, if the box is unopened, then you maybe lucky :beer:
  • Too late now. I opened it as I thought they'd say no. Feeling cheesed off but I guess a reminder to OH not buy a phone if you aren't sure it's wanted. If only he listened in the first place. Can't see me keeping it long.
  • ioscorpio
    ioscorpio Posts: 2,360 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have a look on https://www.cex.co.uk to see how much you can sell it for.
  • jon_r_2
    jon_r_2 Posts: 344 Forumite
    Worth a try on e bay but use the 'buy it now' option.
    They often have free listing days,do a search first to find out what its going for,you may be surprised!
    never put off buying a bargain today,it may be gone tomorrow
  • Test it thoroughly to make sure it isn't faulty. For instance if you have only just opened it, are you sure it stays working for more than say a couple of hours on a full charge? That's just one of the hazards of a new phone that hasn't been tested.

    I am not suggesting you purposely make faults but you need to give it a thorough test, if you do find a fault you're entitled to a refund.
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