Wrong type of plug - can I get a refund?

spike7451

italiastar wrote: »

Yes, it's designed for use in the bathroom and therefore has the correct plug for use in the bathroom # it's not the wrong plug, rather you don't have the right socket in your bathroom. The easiest way is to get an adaptor and charge it elsewhere - they tend to last a week between charges and it's better to recharge them when they've run out rather than constantly. More annoying is when something which should have a 2-pin is supplied with a 3-pin - My wife bought a shaver to replace one which previously had a 2-pin connected to a transformer contained on a base unit - the replacement had the transformer built into the "plug" therefore was too cumbersome to use with an adaptor - they were the same brand too.

I forgot too add, I'm sure Boots will refund, but you wont find one with a different plug.

Actually,he does have the correct electric socket in the bathroom as per wiring regulations;

http://www.diydata.com/electrics/bathroom_electrics/bathroom_electrics.php

italiastar

spike7451 wrote: »

Actually,he does have the correct electric socket in the bathroom as per wiring regulations;

http://www.diydata.com/electrics/bathroom_electrics/bathroom_electrics.php

Having read your link, I think you'll find that YOU are possibly wrong -

Quote from diydata.com - "Standard electrical wall fittings (such as wall sockets, flexible cord outlets and fused switches etc) are not IP rated so cannot be installed within zones 0, 1 or 2. No standard socket outlets are allowed within 3m of the outer limit of zone 1, and any socket fitted would be on a RCD protected circuit (as per Protection above)." - unless of course they have a very large bathroom!

zee_2

buy one from 7dayshop.com ,under £2 with free delivery. good comp and great service.

Abbafan1972

Hubby has an oral-b electric toothbrush and it has one of these shaver plugs too. I think it is a standard thing for these products to come with these type of plugs.

We don't have a shaving socket in our bathroom, so he charges it in the bedroom using one of those adapters, we already had one so didn't have to go out and buy.

CrazyClum

These plugs are the standard as a if the manufacturer was to supply an item for use in the bathroom with a normal plug there would be some issues!

Some manufacturers include a convertor but some others such as Braun, Oral B etc do not. Boots will gladly take the item back under the returns policy but aren't obliged to do so.

DCFC79

Abbafan1972 wrote: »

Hubby has an oral-b electric toothbrush and it has one of these shaver plugs too. I think it is a standard thing for these products to come with these type of plugs.

the OP wasnt aware the 2 pin plug was standard

to be honest, when i had my first electric razor i guessed the 2 pin plugs were standard for electrical items eg shavers/razors, toothbrushes etc

halibut2209

I'd have thought that it would be exempt from a returns policy as it's a personal hygiene product.

spike7451

italiastar wrote: »

Having read your link, I think you'll find that YOU are possibly wrong -

Quote from diydata.com - "Standard electrical wall fittings (such as wall sockets, flexible cord outlets and fused switches etc) are not IP rated so cannot be installed within zones 0, 1 or 2. No standard socket outlets are allowed within 3m of the outer limit of zone 1, and any socket fitted would be on a RCD protected circuit (as per Protection above)." - unless of course they have a very large bathroom!

Don't think so,but then I'm not a spark..

Shaver power points are not IP rated, however, if they comply with BS EN 60742 Chapter 2, Section 1, they can be located in zone 2 (or beyond) providing they are unlikely be be the subject of direct spray from any shower.

As well as IP numbers, items may be classed as PELV or SELV.
Protective Extra-Low Voltage (PELV) - As the name suggests, the item uses low voltage but it is connected to earth.
Separated Extra-Low Voltage (SELV) - Again a low voltage system but the output is isolated from the input.

Standard electrical wall fittings (such as wall sockets, flexible cord outlets and fused switches etc) are not IP rated so cannot be installed within zones 0, 1 or 2. No standard socket outlets are allowed within 3m of the outer limit of zone 1, and any socket fitted would be on a RCD protected circuit (as per Protection above).

The way I read it is a standard 3 pin socket can't be fitted within 3 meters of a bath area & must be fitted with an RCD.
A shaver (2 pin) socket must comply with the BS regs then they can be fitted away from the bath area,zone 2.

molerat

http://cgi.ebay.co.uk/NEW-Shaver-Plug-Adaptor-Shaving-Toothbrush-Adapter-/200542277289?pt=UK_TravelTickets_Accessories_RL&hash=item2eb1404ea9

or usually available in a poundshop etc near you

DCFC79

molerat wrote: »

http://cgi.ebay.co.uk/NEW-Shaver-Plug-Adaptor-Shaving-Toothbrush-Adapter-/200542277289?pt=UK_TravelTickets_Accessories_RL&hash=item2eb1404ea9

or usually available in a poundshop etc near you

using 1 of the plugs is a simple solution,