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mega GLITCH M&S hampers !!!

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  • rdwarr
    rdwarr Posts: 6,159 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    oddies wrote: »
    Ooooooo my god claire21 we will never get these,will we? Did an order but expecting it to get cancelled

    Looks like your good advice fell on stony ground.
    Can I help?
  • rdwarr
    rdwarr Posts: 6,159 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    I've been corresponsing with M&S after they refused to fulfil my order of a Celebrate hamper and escalated it to accusing them of false advertising and reporting them to Trading Standards (which I have done). They were still showing 50% off displayed price which was £37.50. I have kept a screen shot of it.
    I have had an email from them this morning that they will apply a £18.75 credit to my account if I want to re-order the hamper. Quite frankly after this, I wouldn't trust them to organise a prayer meeting in the Vatacan, so will be replying asking if they will be doing this for everyone who has been misled.

    The only possible defence they can have is that they made a mistake. How evil of them. ;)
    Can I help?
  • rdwarr wrote: »
    The only possible defence they can have is that they made a mistake. How evil of them. ;)

    I refer you to the previous mistakes also made with my orders which I mentioned.
    Yes, it was a mistake, but they failed to rectify it on their website despite being repeatedly alerted to it. THAT is my problem with it.
    I must go, I have lives to ruin and hearts to break :D
    My attitude depends on my Latitude 49° 55' 0" N 6° 19' 60 W
  • debcow
    debcow Posts: 24 Forumite
    I have just received my gluten free hamper for £12.50 which was origionally £50 i guess i was lucky and the only short date is on the christmas cake.
  • I got the celebrate for £18.75 (it arrived today and I wasn't sure it would) though my other hamper was defo cancelled.
    The hamper itself is worth the money and bigger than I expected.
    Short life things need eating end Jan, mid Feb, early March but the tea and coffee are end 2011 and the conserves mid 2011. And the bottle, well...
    I realise that I'm really lucky to have not had this cancelled when the other was.
  • kimmy393
    kimmy393 Posts: 5,472 Forumite
    YAY we had delivered today 2 x food lover hampers for £37.50 each, originally £150 each. However our 2 x celebration hampers were cancelled.
    Thanks op x
    2015 Big wins: luxury 7 night holiday in sharm el sheikh, theatre tix, £123, IPad Air 16gb, Night in London hotel celebjuicetix :, Portable dvd playerT

    Best 2014: £900 VIP cheltenham races day, £200 H&M voucher, £300 camera, 2 nights luxury apt Harrogate, 5 nights glamping cumbria
    Total:2010: £10,531, 2011:£11,075
  • If you look at the site, though, where it says '50% off price shown', the '50% off' is in bold.
    presumably that's meant to read '50% off - (the new) price (is) shown.
    not sure it's false advertising so much as poor presentation (doubled with a glitch).
  • Not sure where to ask this but thought an M&S Hamper thread would be OK.

    If you order a hamper to be sent as a gift to someone else at a different address, if you included a gift card where would they put it please? Had a hamper arrive that didn't think I'd ordered but didn't see any card on the top (only had the invoice which I took out), if there had been a gift card where would they have put it please?

    Thing is I thought I had bought a M&S Hamper so gave it to my parents for Xmas but a few days later had a card from a relative asking if I'd received the M&S goodies so the hamper must have been from them as I haven't received anything else. Am worried now that there might have been a card in the hamper although I did take the lid off the hamper a couple of times but never saw any card sitting on top.

    Thanks for any replies to this and sorry if it's not the right place to ask.
    Sealed Pot Challenge #016
  • I ordered a hamper for my daughter, she said that there wasnt a giftcard, but on the delivery note at the bottom was my Christmas message.
  • jeppy
    jeppy Posts: 3,428 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've been corresponsing with M&S after they refused to fulfil my order of a Celebrate hamper and escalated it to accusing them of false advertising and reporting them to Trading Standards (which I have done). They were still showing 50% off displayed price which was £37.50. I have kept a screen shot of it.
    I have had an email from them this morning that they will apply a £18.75 credit to my account if I want to re-order the hamper. Quite frankly after this, I wouldn't trust them to organise a prayer meeting in the Vatacan, so will be replying asking if they will be doing this for everyone who has been misled.


    You couldn't pm me the screen print could you.:beer:
    ACII and Chartered so now I can focus on learning to play my beautiful Sax. 🎷
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