VERY slow laptop

jimimi

debitcardmayhem wrote: »

Right click on the task bar at the bottom of the screen or press windows key + r and enter taskmgr.exe (or start and run and enter the same)

Thanks, I can see it now. It says processes 72, CPU Usage 9 percent, Physical Memory 76 percent. Don't know how to find the commit charge bits in Closed's thread.

Would it be worth just restoring back to factory settings, like it says in that thread? Would that improve things?

closed

That's a last resort, just follow the instructions in order, the malwarebytes scan was the long bit, the rest should take 10 minutes

If however you have no data on there that you need, a factory restore also takes around 10 minutes, and, assuming it works, will cure the speed issue.

jimimi

The cleanmem thing isn't working, it says the dependency group or service failed to start.

closed

What have you done so far - do what you can, and if still slow post a hijackthis log