We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

phonebuyer.com

Hi,

Can anyone help? I wanted to recycle my old iphone 8g 3g and after comparing quotes I decided to use thephonebuyer.com.They offered me £92 and I duly sent my phone away. I then recieved an email with a revised offer of £25 which I emailed back the same day that I did not accept it. The phone was working perfectly and had a screen protector on it. After 2 weeks I checked my bank and £25 had been put in. I have since then sent countless emails saying that I did not accept the offer and they have just said that because they did not get me emails then- tough. i have even sent over a copy of the emails I have sent.
As it is a difference of £67 I am not a happy bunny. Has anyone got any advice???
Thanks in advance

Comments

  • forgotmyname
    forgotmyname Posts: 33,019 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Small claims. Silly to give them bank details really, At least with a cheque you could have sent it back.

    I doubt there is much else you can do. Might need to check back here for a few days to
    see if anyone else has been in this position & could advise further.
    Censorship Reigns Supreme in Troll City...

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.