We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

What warranty on O2 Iphone refurbs

nic2075
nic2075 Posts: 3,025 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
My partner and I both got a refurbed iphone 3gs upgrade for free back in May this year.

My Oh's phone back is starting to crack, so he emailed O2 to ask about getting it repaired. They have told him the phones only had a 6 month warranty so he would have to pay it himself.

We are both positive the refurbs came with a years warranty not 6 months. I remember thinking that it was good that it had a year. and there was a huge discussion thread on here about them.

We have just moved house and cant find any paperwork at the moment plus my old Virgin email address with the emails is no longer in use.

Can anyone confirm whether it was 6 or 12 months before we go calling them?

thanks
:santa2::xmastree::santa2:

Comments

  • mrochester
    mrochester Posts: 1,519 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Check the Apple support website where you can type in the product serial number and it'll tell you exactly when the warranty expires. I'd deal directly with Apple for any repairs as the process is likely to be far smoother.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.8K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.2K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.