BT offer - too generous to be any good?

[Deleted User]

Hi all

I was just wondering if anyone has switched from BT B/Band option 2 (at £22.00per month) to the new BT Total B/Band Option 2 (at £17.99).

My 12 month contract is up soon and I contacted BT saying that I was thinking that I change to another provider and they offered me £5 per month off the cost to stay with them and upgrade to the new package for 12 months!!!!
I'm just a touch cynical that they would suddendly be so 'generous'

But is it a good deal.......

Any ideas would help me to decide
Cheers

itsarichmansworld

Theres loads of free broadband out there go check that out first

https://www.uswitch.com

dealsearcher

There are many on this forum who have had problems with switching. I would advise sticking with BT at the discounted package. Yes there are cheaper options out there but are they being compared like with like? Would you get the excellent Norton Anti-Virus and the other extras provided by BT? How much to you really save in the long run? Is it worth the hassle of possibly being disconnected for days and sometimes weeks?

I have had a problem moving my BT Yahoo! from one line to another so that I can cancel the second line. The switch was fine but I have had a problem finding out my account status since the switch and BT Yahoo! don't reply to their emails. I called BT (on 0800 800 150) and they offered me the same deal you are talking about. £5 a month off and £108 of equipment with a wireless router, phone, etc. - and both BT Yahoo! and BT Broadband being with BT mean I don't have any hassle of getting MAC numbers and switching. They do it all.

I reckon I shall go with what I know. My other option would have been Namesco who are a little cheaper, but not a lot of difference in the long run when you factor in the cost of the equipment BT are giving me.

roger56

dealsearcher wrote:

There are many on this forum who have had problems with switching. I would advise sticking with BT at the discounted package.

I've just switched from BT option 1 for phone and Pipex Internet Broadband to
Pipex Homecall one bill anytime offered at £29.99 all in (up to 8Meg BB, line rental and all 01/02 calls included anytime - international calls are 5p per min anytime also).
http://www.homecalltelephone.co.uk/

BT offered me a similar deal, but it still wasn't as good as the one I've ended up with. BT international calls are also high priced compared with Homecall anytime.

Phone transfer I didn't notice other than the change of voice mail announcement (the BT bit was dropped). It also happened on the day I was told (both Pipex Homecall and BT informed me).

Broadband transfer is a bit more complicated as you need to get a MAC number from your current supplier, that can be difficult. When the change occurs, you may loose broadband for a day - Homecall only send you the modem, user name and password once the ADSL has been switched, they do this to avoid people ringing before the ADSL is switched and clogging the helpdesk.

In my case, I lost BB with the previous provider, but then I noticed the router showed ADSL available again. A call to Pipex Homecall tech helpline soon sorted matters, the guy was very helpful, noted I was ADSL enabled and gave me my password and username and got me going quickly (OK 10p per min but the call only lasted around 5mins).

BB and phone were costing me around £40-45pm, now only £29.99 + international calls and those 0870 / 0845 numbers - I use
http://www.saynoto0870.com/search.php
to try to avoid these!

So for me, it was worth searching and switching for savings rather than sticking with BT.

littleange

Is it generous? isn't there a 6gb limit on option 2?