Madison cushions at Littlewoods

twinkle06_123

I phoned them up but I didn't mention the cushions, I said that I'd placed an order for a pair of boots and it wasn't showing up on my account. The lady checked my account and said that there were no orders/pending orders on my account, and had the order gone through - I would have received an email straight away. So it looks like our efforts were wasted

SUESMITH_2

i ordered some slippers after i ordered these and they're showing on my account, and showing as with the courier for delivery. no sign of cushions though - ah well, worth a go

sunshine_and_flowers

I couldn't get any cuz the page kept crashing, now they don't exist on the website anymore!! confusing!

crystal9

i ordered 4 yesterday and there not showing up on my account but they have taken the money from my bank twice (well at least pending im not sure but my amount has gone down). i have e mailed them but i know they won't turn up as the same thing happened when there was a glitch on a single bed, i took a screen shot of it that time and they honored it.

wirehair

Just got comfirmation email . 12 cushions for £36 charging full price :eek:

shikoku

wirehair wrote: »

Just got comfirmation email . 12 cushions for £36 charging full price :eek:

Lucky they do free returns

yummy.scrummy.mummy

wirehair wrote: »

Just got comfirmation email . 12 cushions for £36 charging full price :eek:

i think i only ordered 3 for £4 so if i get charged full price it will only be £9 which is still ok i guess but i would be taking them back! hope this isnt real or its gonna cause a lot of trouble for those who ordered many x

tpotx

same here, email confirmation just came though for one order and they are charging me £12 per cusion!

slybuys

How odd. I just had a phonecall from customer services NOT an email... this is how it went..

Littlewoods Lady: "so you placed an order with us on Monday but due to a system fault the order didn't actually get logged so we are calling customers to manually input the orders and take payment again as we need authorisation over the phone for the payment, so that would be 6 cushions at £3 each so £18. Can I have you card number please??"

Me: No thankyou, Thats not the price on the internet when I placed the order so I'll just cancel thankyou

Hope those of you with email confirmations also get phonecalls, if not, maybe call them to cancel?? Not sure how they can take more money from your avccount if you kept a screen shot of the order confirmation (importantly the total £££)

colly7

did those of you who have conf email charging £12 per cushion use credit account or pay in full?