Virgin Flight Cancelled: anyone have a phone number that works?

penypincher

My Virgin flight from LHR to NYC was cancelled this morning. I spent 2 hours on hold and my phone battery died! Can't get through to any number I've tried now. the line just goes dead. Does anyone have any phone number that is working to get through to a person on the Virgin team?

Thank you!

ScottySmog

Not sure what numbers you've tried but there may be one in this thread worth trying:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1110536473/12#12

Good luck!

penypincher

ScottySmog wrote: »

Not sure what numbers you've tried but there may be one in this thread worth trying:

http://www.saynoto0870.com/cgi-bin/forum/YaBB.cgi?num=1110536473/12#12

Good luck!

I've tried themall, thanks, but no luck. I understand the problem, but it is ridiculous that people can't get through to rebook!

Anyone else have any phone number that might work?

ScottySmog

Is it possible to do it online?

https://www.virgin-atlantic.com/en/gb/manageyourflights/updatebooking/index.jsp

Clutching at straws here

stoneman

penypincher wrote: »

I've tried themall, thanks, but no luck. I understand the problem, but it is ridiculous that people can't get through to rebook!

Anyone else have any phone number that might work?

I am sure they all work, and yes it is ridiculous that there is not not a 1 to 1 ratio of booking reps to deal with you personally. Just hazard a guess as to how many people are in the same boat as yourself.

penypincher

Thanks for trying, but one I log in, it just tells me it's nearly time to fly. How insulting! It's awful to feel so powerless!