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laptop stuck on welcome screen, can anyone help please?

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Comments

  • closed
    closed Posts: 10,886 Forumite
    Why does it need replacing, it's probably a software problem

    If you don't need any data, you could restore to factory settings (wipes everything)
    !!
    > . !!!! ----> .
  • mumslave
    mumslave Posts: 7,531 Forumite
    try pressing F8 or F12 (depends on the lappy) when you very first turn your laptop on and keep tapping it gently. It should take you into the boot menu, try loading from last known good configuration, see what comes of it.
    :starmod:Sealed Pot Challenge Member 1189:starmod:
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