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Found a piece of plastic in my food in nandos!!!!!

I ordered a plate of Liver & Portugese roll today in nandos, milton keynes. And found a piece of plastic while I had it!! I called the waitress n showed her. She inturn informed her manager who came and apologized. She was ready to give me another plate of Liver & Portugese roll and also offered a voucher for the same which I can use it till Feb '11.

But is that what I should've accepted?? Or wat should I do if I face the same situation again???
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Comments

  • pcombo
    pcombo Posts: 3,429 Forumite
    Happend to me in KFC, I got my £5 back for the meal i was happy.

    Not sure what your trying to get from nandos they have given you compensation, your not going to get anymore money from them.
  • Just to nip this is the bud you're not going to get a hundred thousand pounds in compensation.

    Shall we just leave it there? :)
  • Is plastic in food not paying out millions in compensation these days?
  • Zandoni
    Zandoni Posts: 3,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    A lot of people on this forum are very much against compensation for this type of thing. Personally I feel that some compensation should be paid as it encourages restaurants etc. to be more hygenic in future.

    I would at least expect the meal to be free.
  • They replaced the faulty article and gave you compo to the same value to ensure your return, and apologised! I think that's pretty spot on.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    Zandoni wrote: »
    A lot of people on this forum are very much against compensation for this type of thing. Personally I feel that some compensation should be paid as it encourages restaurants etc. to be more hygenic in future.

    I would at least expect the meal to be free.

    Aye but your attitude has already cost this country milions of pounds.
  • Zandoni
    Zandoni Posts: 3,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hintza wrote: »
    Aye but your attitude has already cost this country milions of pounds.

    Not at all, having to pay some compensation when mistakes are made can save Billions of pounds.
  • Hintza
    Hintza Posts: 19,420 Forumite
    10,000 Posts Combo Breaker
    So you are pushing for ambulance chasers where there is no injury or loss as in such a case as this.

    I can't see how his saves the contry billions.
  • shellsuit
    shellsuit Posts: 24,749 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    I'd expect a replacement meal/burger/whatever it was, and my money back.
    Tank fly boss walk jam nitty gritty...
  • Thank god a child didn't eat it, imagine what could've happened....
    :hello:
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