Priceminister.co.uk - foreign transaction charge?

Simmysim

aveit wrote: »

That didn't happen when I did it. Is it just Natwest?:money:

I did not get charged and I used a natwest debit card.

karlie88

Simmysim wrote: »

I did not get charged and I used a natwest debit card.

was this when you hit the submit button? the charge happens and appears on your bank statement as an extra £1.25...no mention of it before.

Simmysim

karlie88 wrote: »

was this when you hit the submit button? the charge happens and appears on your bank statement as an extra £1.25...no mention of it before.

I have checked my statement (4 times) for the last months transactions and only the 48p was taken by priceminister not any £1.25 charge, nothing on my statement was £1.25.

Freddie_Snowbits

Again, for the short sighted. I wanted it cheap, so cheap is what you got.

When is Rome, do ad the Romans

PZH

Amy21 wrote: »

This just happened to me today. Bought a dvd off them the other day and just checked my account and have a 1.25 charge. I'm quite disgusted, there was no indication they would charge a fee.

This is probably a Bank Charge for a foreign transaction and nothing to do with the site at all.

And it clearly states on the website when you look at the details - "Shipping country" - so you know where the goods are coming from...

fuzzgun19

tmb78 wrote: »

I am with Natwest and had the same problem on a purchase made a few days ago. I e-mailed their Customer Service and they credited my account with a voucher to compensate.

tmb78 wrote: »

I thought that at first too, but the voucher they gave me was for a generous £5 which would offset any charge potentially incurred on a future purchase. In their email they also said that the problem was down to the bank, not themselves. Presumably, being a French company doesn't mean that they don't have a UK account for transactions.

This has happened to me.
Used Natwest and got charged £1.25 extra, they sent me a voucher, and when I used that they charged me another £1.25!

I'm furious, and have fired off am email to Priceminister to complain.

Has anyone contacted Natwest and been refunded?

arcon5

It sounds like a fee the bank charges, they would have no interest in refunding.

I had it once with a different international company when using a halifax debit card.