Orange Retentions trial in retail store?

Jon_01

I agree. There were TSA'a that had been there years and knew the system inside out and they were just thrown aside (or told they could move to Plymouth !).

One the major problems at KP was the people they employed as team leaders. I've been involved with aspects of customer service for the best part of 30 years and I wouldn't have hired some of them to sweep the floors never mind have contact with paying customers (I worked with one that spent over half his day sat on the edge of his boss's desk brown nosing in the most obverse way, he didn't give a toss for what his team were doing). But the concept of 'customer service' faded away with the France Telecom take over. . .

tazdevil01985

Jon_01 wrote: »

I agree. There were TSA'a that had been there years and knew the system inside out and they were just thrown aside (or told they could move to Plymouth !).

One the major problems at KP was the people they employed as team leaders. I've been involved with aspects of customer service for the best part of 30 years and I wouldn't have hired some of them to sweep the floors never mind have contact with paying customers (I worked with one that spent over half his day sat on the edge of his boss's desk brown nosing in the most obverse way, he didn't give a toss for what his team were doing). But the concept of 'customer service' faded away with the France Telecom take over. . .

I know the exact person who you are talking about ! Can only be one Well maybe not just one ! :rotfl:Could always tell who was going to get next T/L job by who was clicky if you know what I mean. I got told I wasnt Orange enough