Boots ootw w/c 17/12 (merged)

elysia2003

Kittenonthekeys wrote: »

Website is now showing out of stock.........

Just when I was going to order another two just incase Boots has messed my first order up. I placed it at 3.20am but still no confirmation email yet :eek: and online it still says being processed.

How come other people who placed orders later have dispatch emails? Come on Boots - sort yourself out!

Haru

I ordered mine at 10:30 this morning, but am now worrying about this dispatch email stuff, I received an email saying Boots order acknowledgement, and then another saying boots order confirmation, does this mean I've definitely got one? Worrying now! I missed out on last years, I'll be so upset if I've missed out this year too

Love_A_Bargain

Am still waiting on the despatch email....:(

lexuslass

Love_A_Bargain wrote: »

Am still waiting on the despatch email....:(

me too!

just logged into my account and it says your order is being processed!

Kittenonthekeys

Haru wrote: »

I ordered mine at 10:30 this morning, but am now worrying about this dispatch email stuff, I received an email saying Boots order acknowledgement, and then another saying boots order confirmation, does this mean I've definitely got one? Worrying now! I missed out on last years, I'll be so upset if I've missed out this year too

Yes I believe this does mean you've definitely got one - same thing happened with me. I think once you've had the confirmation, it's yours.

MorrisonsEmployee

familyfitz wrote: »

Can't believe it...been priming sister to get these for me (as she was able to go at opening time) with my boots advantage card for weeks. She was there 4th in queue (behind 3 Boots staff) at opening, bought my two, took them to her office prompting many others to leave and go buy & I went to pick them up from her 20 miles away tonight. She didnt check them, I have and lip gloss and shower puff missing from one set!!!!!
I now have receipt and items so not sure if Boots will sort this at her end if she went (after me calling) but know someone posted all city centre Glasgow ones had sold out. Can't get through to Braehead.
Sickening and in trying to sort it out, know my sis will feel bad about it.

If stock left, would I have a problem changing it? If no stock, would they substitute with single items from their store? Dont want to have to return everything but equally not the same bargain without especially the lipgloss.

E-mail customer services - http://www.boots.com/en/Help/Contact-Us/

They might offer to send replacements or offer a refund for the missing goods.

jarr

MorrisonsEmployee wrote: »

Boots must be reading this thread and rubbing their hands together we have whipped up a frenzy on their behalf - And what better way to keep the momentum going and create some hysteria by going out of stock online!:rotfl:

People are so gullible. lmao

What's so special about this? Everyone says it smells too sweet.

MorrisonsEmployee

Kittenonthekeys wrote: »

Website is now showing out of stock.........

Still showing as "Stock coming soon" when i just checked?!

bargainhustler

Ordered 1 this morning at 3:10 and I've got the despatch email. ordered 3 more in the afternoon, nut no despatch email yet....fingers crossed!

Love_A_Bargain

lexuslass wrote: »

me too!

just logged into my account and it says your order is being processed!

While out shopping tomorrow hopefully I'll pop into the local boots and see if there's anymore and i'll get one just incase my online order disappoint me. Two is never too much, it'll take me through the whole of next year till the bargain comes round again!:)