Leaving a mobile contract early

guitarbloke

Are there any circumstances in which one can leave a mobile contract without having to pay for the remainder of the contract?

I'm just curious - I have about 13months left on mine and am seeing so many deals which are £10 or more a month cheaper than I'm paying now. Vodafone are unwilling to let me reduce my bundled text/calls package to the next one down in order to save money - apparently I "can only upgrade and not downgrade".

Sooo.. I was wondering if there might be a way of getting out without being charged for it?

Or - even better - a way of convincing them to allow me to reduce my bundled package (and therefore reduce my monthly payment).

cgk1

Sooo.. I was wondering if there might be a way of getting out without being charged for it?

No.

Or - even better - a way of convincing them to allow me to reduce my bundled package (and therefore reduce my monthly payment).

Generally - no. You signed a contract with them and now they have you by the balls.

Annie._2

Of course you cannot get out of your contract without paying an early termination charge.

You have made an agreement to pay a minimum amount of money for a number of months and its legally binding.

You cannot downgrade on any of the YPL Plans, its a fixed miminum payment for the life of the contract.

Exhortation

Of course you can't break a contract you've signed. Who do you think you are - a professional footballer?

deady

Exhortation wrote: »

Of course you can't break a contract you've signed. Who do you think you are - a professional footballer?

Or Gillian McKeith...... :rotfl:

jayme1

you can't buy an apple form a supermarket today and then next week when they have 2 for 1 on apples take yours back and get that offer, similar situation here

Vodafone

Hi guitarbloke,

Thanks for your post regarding cancelling your contract early and avoiding paying the early termination fees.

Unfortunately it's not possible to escape paying the early termination fees, although we may be able to take a look at your account to determine whether it's possible to reduce your monthly costs.

Please get in touch via email at this link. Please also include the code WRT135 in the subject field along with a link back to this page and we'll take a look at your account to see if it's possible to reduce your monthly line rental.

I look forward to hearing from you.

Kind regards,

LeeH
Web Relations
Vodafone UK

lucylucky

"Are there any circumstances in which one can leave a mobile contract without having to pay for the remainder of the contract?"

Yes there are.

But the reasons you have given don't fall into that category.

daverw

Vodafone_company_representative wrote: »

Hi guitarbloke,

Unfortunately it's not possible to escape paying the early termination fees, although we may be able to take a look at your account to determine whether it's possible to reduce your monthly costs.

LeeH
Web Relations
Vodafone UK

My daughter has just separated from her husband and is on a very expensive monthly contract that she would like to downgrade preferably to a pay as you go but at least a much reduced monthly contract. She used to work in a call centre (T-Mobile) so she knows the rules and as expected when she rang she was told she couldn't downgrade because she started on the high contract.

Would her separation and consequential loss of income (she has had to move back to the UK mainland from NI so lost her job too) be circumstances that would be taken into consideration?

Thanks if there's a Vodafone rep who could help with this.

Dave

Annie._2

Your daughter has worked for TMobile and would be fully aware that separating from her husband and loss of income would not be a valid reason for the company to reduce the agreed line rental or waive the early termination charge.

Its still a valid contract and it has to be paid in full up to the expiry date.

There may be something which can be taken off the contract to reduce the cost such as insurance.