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T-mobile flext - this months billing
Just checked my account on-line yesterday and it is charging me for an extra£20 of calls, even though i am within my flext allowance this month.
called customer service - they tell me that it has addedd calls from july and august (even though i didn't use my total allowance then either). She talked to billing and tells me this is happening with a lot of the flext contracts this month and is a glitch and should be sorted out soon. Still showing up as being overcharged on the on-line account though.......
Is this happening to anyone else?
called customer service - they tell me that it has addedd calls from july and august (even though i didn't use my total allowance then either). She talked to billing and tells me this is happening with a lot of the flext contracts this month and is a glitch and should be sorted out soon. Still showing up as being overcharged on the on-line account though.......
Is this happening to anyone else?
0
Comments
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Same here although I'm still within my allowance. Lots of calls carried over from last month.
BarGin0
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