We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Hassle free way to get better value?

One area in which I have not been particularily economical is with my choice of broadband provider. I currently pay PIPEX £19.99 a month for unlimited 2mb access. Since my use rarely exceeds a 2 Gb/month I was thinking of changing to the £19.00 8mB Anytime package which includes free local and national calls (and presumably the line rental?)

http://www.pipex.co.uk/products/mini/


In fact I recently changed my telephone provider to Homecall which costs £9.99 and is now incidentally run by Pipex, so it seems my total saving would be in the region of £11 since the cost of calls (excluding 084/087 numbers) is insignificant.

Problem is every time I have changed my Internet provider it has caused me so much hassle. On one occasion I had to get someone far more knowledgable in to solve the problem which could not be resolved over the phone. My current Modem is the Alcatel Speed touch 'Frog'. Would I need to install new software and hardware to change? If so it may not be a happy experience, is it worth it?

There is an upgrade page for PIPEX but is seems to be constantly stuck with this message

http://www.pipex.co.uk/customerupgrade/

To top it all I have been far than pleased with Pipex over the years although the number of line drops has diminished.

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.